Introduction We are seeking an experienced and results-driven Cleaning Operations Manager to oversee multi-site cleaning operations, ensure SLA compliance, maintain high service standards, manage client relationships, and drive operational efficiency and profitability. Duties & Responsibilities Matric with relevant tertiary qualification and/or equivalent experience Minimum 5 years’ management experience within the cleaning industry Experience managing large teams and client portfolios Strong IR, OHS, operational, and financial management knowledge Valid driver’s license and own reliable vehicle Desired Experience & Qualification Manage daily operations across multiple sites Ensure SLA compliance, quality service delivery, and client satisfaction Lead and support site management teams Conduct site inspections, audits, and client meetings Manage staffing, labour relations, performance, and training Control budgets, overtime, consumables, and operational costs Ensure compliance with company policies and health & safety regulations Identify business growth and contract retention opportunities Competencies: Strong leadership and communication skills Client-centric and solutions-driven Ability to work under pressure Attention to detail and strong problem-solving ability Independent, adaptable, and performance-focused Only suitably qualified candidates with relevant industry experience will be considered.