Service Advisor

The Solution Automotive Limited

As a Service Advisor, you will ensure customers receive professional service while tracking their vehicle's progress and providing additional work requirements and costs.

Last checked on June 14, 2026. We may earn a commission when you click through.

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The Service Advisor position offers a dynamic work environment but may require handling demanding customer situations.

✓ Engaging customer interactions ✓ Opportunities for professional development ✓ Hands-on experience in the automotive industry

Service Advisor

The Solution Automotive Limited

Updated 14 days ago
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Swindon

The Service Advisor position offers a dynamic work environment but may require handling demanding customer situations.

About this role

As a Service Advisor, you will ensure customers receive professional service while tracking their vehicle's progress and providing additional work requirements and costs.

About the Company

The Solution Automotive Limited is a reputable company in the automotive service industry, focused on customer satisfaction and efficient service delivery.

Key Highlights

  • Professional customer service during vehicle service
  • Tracking vehicle progress through workshops
  • Providing detailed work requirements and costs
  • Exceptional administrative support to the aftersales team

💡 Honest Take: This role is ideal for individuals who enjoy customer interaction and have a knack for organisation and communication.

Pros

  • Engaging customer interactions
  • Opportunities for professional development
  • Hands-on experience in the automotive industry

Cons

  • Potentially high-pressure situations with customers
  • Administrative tasks can be time-consuming
  • Limited remote work options

Best For: This position is for individuals with strong communication skills and an interest in vehicle maintenance.

Watch Out: Be prepared for busy periods, especially during peak service times.

Apply for this position

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What Customers Say

Workers appreciate the dynamic environment but note the challenges of high-pressure situations during busy service periods.

Expert Review

The Service Advisor role at The Solution Automotive Limited is a pivotal position within the company, focusing on customer satisfaction in vehicle servicing. Daily interactions with customers can be rewarding, but it may also involve navigating challenging situations when expectations aren't met.

The role demands a blend of administrative skills and customer service expertise. You will be tracking vehicle progress, which requires attention to detail and strong organisational skills. This makes it crucial for candidates to be proactive and efficient in managing multiple tasks simultaneously.

While the position can be fulfilling, the potential for high-pressure situations, particularly during peak service hours. Candidates should be ready to handle customer queries and complaints effectively to maintain a positive service experience.

If you're considering this role, the official page (https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=1eaa951d2c919de33b56cdb87e4013f6&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=611122059178876102&initiator=remote+customer+service+work+from+home&is_gl=0&l=Reading&pc=19&pid=329b2a4b1d09&publisher=7c2b7e61c1&puid=3dea3defbddfeddf3dee3deefddg7ddbedd73def3de93de83de83de93dea3def3deg3dee3ee33dea3ee23dee3ee33ce93cee3beg3ee38ddffdd93de83defbddd9ddg3de8cddg9d&rdr=&sdb=3&search_id=692fbd28e2c0c0f0d0ca1cb1b90cbeff&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1) provides further insights into expectations and requirements.

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