Customer Support Administrator

Johnson Controls

Johnson Controls South Africa is seeking a detailoriented.Customer Support Administrator.Handle customer inquiries via phone and email with accuracy and professionalism.Log track and manage cases using JCIs CRM and ticketing systems.Coordinate with internal teams to support issue resolution and foll

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Customer Support Administrator

Johnson Controls

Updated 3 months ago
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Carletonville

About the Company

Johnson Controls is a global leader in building technology and energy solutions, committed to sustainability and efficiency.

Key Highlights

  • Manage customer inquiries via phone and email with professionalism.
  • Utilise JCI's CRM and ticketing systems for effective case management.
  • Coordinate with internal teams to resolve customer issues.

💡 Honest Take: While the role offers an opportunity to work with a reputable company, candidates should be prepared for high-pressure situations given the customer support nature of the position.

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