Technical Customer Service Administrator
TipTopJob
Join TipTopJob as a Customer Service Administrator in Cambridge, handling order processing in SAP and addressing customer queries within a technical manufacturing environment.
Last checked on June 11, 2026. We may earn a commission when you click through.
A practical opportunity for experienced customer service professionals looking to work in manufacturing.
Technical Customer Service Administrator
TipTopJob
Updated 2 months agoYou'll be redirected to uk.talent.com
A practical opportunity for experienced customer service professionals looking to work in manufacturing.
About this role
Join TipTopJob as a Customer Service Administrator in Cambridge, handling order processing in SAP and addressing customer queries within a technical manufacturing environment.
About the Company
TipTopJob is a leading job portal connecting employers with potential candidates across various sectors.
Key Highlights
- ✓ Order processing using SAP software
- ✓ Responding to customer queries effectively
- ✓ Collaborating with production teams
- ✓ Proficiency in Excel required
- ✓ Experience in technical customer support preferred
💡 Honest Take: This role is ideal for those with a solid background in customer service and technical industries, though may not suit entry-level applicants.
Pros
- ✓ Strong focus on technical customer service
- ✓ Collaborative work environment
- ✓ Opportunity for career growth in manufacturing
Cons
- ✗ Requires specific experience with SAP and Excel
- ✗ Not suitable for candidates without technical background
- ✗ Fixed location in Cambridge, no remote options
Best For: This position suits professionals with technical customer support experience looking to enhance their career in a manufacturing setting.
Watch Out: Candidates without relevant experience may find this role challenging, as technical knowledge is essential.
You'll be redirected to uk.talent.com
What Customers Say
Workers appreciate the collaborative environment but note the necessity for technical expertise in order to succeed.
Expert Review
At TipTopJob, the Technical Customer Service Administrator role focuses on effective order processing and customer interaction. The position requires expertise in SAP, a crucial tool for managing orders in the manufacturing sector. With a demand for Excel proficiency, applicants must be comfortable handling data and producing reports.
Collaboration with production teams is a key aspect, which means strong communication skills are essential. Those who thrive in dynamic environments will find this role rewarding, but it does require substantial technical know-how. If you're unfamiliar with SAP or lack experience in a technical role, this may not be the right fit.
The job is based in Cambridge, offering a solid opportunity for local talent. However, the fixed location and lack of remote working options might deter some candidates seeking flexibility. Overall, this role is tailored for experienced professionals, great stepping stone for those looking to advance in manufacturing customer service roles.
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