Chargeback Issuing Officer

BDO Unibank

The Chargeback Issuing Officer at BDO Unibank focuses on minimizing losses from cardholder disputes and ensuring compliance with international standards.

Last checked on September 21, 2026. We may earn a commission when you click through.

✓ Opportunities for career growth ✓ Engagement in a critical financial role ✓ Access to training and development programs

Chargeback Issuing Officer

BDO Unibank

Updated 2 hours ago

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Metro Manila

This position is suitable for detail-oriented individuals looking to build a career in finance. However, the demanding nature of the job may not appeal to those who prefer a more relaxed work environment.

About this role

The Chargeback Issuing Officer at BDO Unibank focuses on minimizing losses from cardholder disputes and ensuring compliance with international standards.

About the Company

BDO Unibank is a leading financial institution in the Philippines, offering a wide range of banking services.

Key Highlights

✓ Mitigates operational risks effectively
✓ Ensures timely dispute resolution
✓ Complies with international chargeback standards
✓ Works in a dynamic finance environment

💡 Honest Take: The role may involve high-pressure situations, especially during peak dispute seasons. the need for precise compliance can lead to long hours and tight deadlines, which might not be ideal for everyone.

Pros

✓ Opportunities for career growth
✓ Engagement in a critical financial role
✓ Access to training and development programs

Cons

✗ High-pressure work environment
✗ Potential for long hours
✗ Strict compliance requirements

Best For: Great for individuals with a background in finance or risk management seeking an impactful role in a bank.

Watch Out: Expect demanding workloads, especially during peak dispute resolution times, which can be stressful.

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What Customers Say

Employees appreciate the growth opportunities but note the high-pressure environment and demanding workload.

Expert Review

This role is pivotal in managing financial risks at BDO Unibank. As a Chargeback Issuing Officer, you will be required to handle cardholder disputes efficiently, ensuring that resolutions comply with international standards. The high stakes of resolving disputes can lead to significant operational impacts, making attention to detail critical.

In terms of daily responsibilities, expect to face tight deadlines and the need for precision in processing disputes. The role demands a strong understanding of compliance regulations, which can be challenging for those not well-versed in financial protocols. the environment can be fast-paced and stressful, especially during peak times.

Despite the challenges, the position offers valuable experience in the finance sector, with opportunities for advancement and professional development. BDO Unibank's reputation as a leading institution provides a solid foundation for building a career in financial risk management. Those comfortable with high-pressure situations and detail-oriented tasks will find this role rewarding.