Customer Care Representative

Liberty Waste Solutions

Wall Recycling seeks a Customer Care Representative to provide efficient service through phone, email, and text interactions with customers.

Last checked on July 5, 2026. We may earn a commission when you click through.

✓ Consistent weekday schedule ✓ Strong emphasis on employee benefits ✓ Good starting pay for entry-level positions

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Customer Care Representative

Liberty Waste Solutions

Updated 2 months ago

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Raleigh On-site $17–$19/hr Full-Time

The role offers a competitive hourly rate and benefits, ppealing for those seeking stability in customer service. However, the onsite requirement may not suit those preferring remote work.

About this role

Wall Recycling seeks a Customer Care Representative to provide efficient service through phone, email, and text interactions with customers.

About the Company

Liberty Waste Solutions specializes in waste management services, prioritizing customer satisfaction and operational efficiency.

Key Highlights

✓ Full-time position with Monday to Friday schedule
✓ Hourly pay range of $17-$19 based on experience
✓ 401(k) matching and health insurance benefits
✓ Emphasis on safety and productivity metrics
✓ Opportunity for career advancement within the company

💡 Honest Take: This role is ideal for individuals who excel in customer service and thrive in a structured environment.

Pros

✓ Consistent weekday schedule
✓ Strong emphasis on employee benefits
✓ Good starting pay for entry-level positions
✓ Opportunities for reporting and metrics involvement
✓ Commitment to customer satisfaction

Cons

✗ Onsite work requirement limits flexibility
✗ Potentially high call volume
✗ Limited growth opportunities in some regions
✗ Reliance on performance metrics can be stressful
✗ Experience in a similar role preferred

Best For: This position is suited for those who enjoy direct customer interaction and can handle a fast-paced environment.

Watch Out: Candidates should be prepared for a high volume of calls and the expectation to meet performance metrics.

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What Customers Say

Workers appreciate the supportive environment and benefits but note the stress from performance metrics and call volumes.

Expert Review

This Customer Care Representative role at Wall Recycling presents a solid opportunity for those interested in customer service careers. With a pay range of $17 to $19 per hour, it offers competitive compensation for entry-level positions. The company emphasizes safety and employee satisfaction, which is reflected in their benefits package, including 401(k) matching and health insurance.

However, potential candidates should consider the onsite work requirement. This may deter those looking for remote positions or flexible work arrangements. The role also involves meeting specific productivity metrics related to calls and interactions, which could add pressure to employees.

while the position offers good pay and benefits, it may not suit everyone, especially those who prefer a more flexible work environment. For further details, visit the official job listing on Indeed at Liberty Waste Solutions.