Reservations and Communications Agent

Marriott Hotels Resorts

As a Reservations & Communications Agent, you will handle reservation requests and changes, ensuring guests' needs are met and policies are explained clearly.

Last checked on September 16, 2026. We may earn a commission when you click through.

✓ Opportunities for career growth within Marriott ✓ Dynamic and engaging work environment ✓ Direct interaction with guests

Reservations and Communications Agent

Marriott Hotels Resorts

Updated 10 hours ago

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جدة

This position offers a solid entry point into the hospitality sector, particularly for candidates who excel at communication. However, it may not be suitable for those seeking remote work options or higher salary potential.

About this role

As a Reservations & Communications Agent, you will handle reservation requests and changes, ensuring guests' needs are met and policies are explained clearly.

About the Company

Marriott Hotels & Resorts is a global leader in the hospitality industry, known for its exceptional service and quality accommodations.

Key Highlights

✓ Manage reservations via phone, fax, and mail
✓ Identify and accommodate guest needs
✓ Explain policies on rates and cancellations
✓ Document special requests efficiently
✓ Work in a dynamic team environment

💡 Honest Take: This role is enjoy customer interaction and thrive in fast-paced environments.

Pros

✓ Opportunities for career growth within Marriott
✓ Dynamic and engaging work environment
✓ Direct interaction with guests

Cons

✗ Position requires being on-site in Jeddah
✗ No salary range provided
✗ Work can be demanding during peak times

Best For: Ideal for communicative, detail-oriented individuals who thrive in busy settings.

Watch Out: Be prepared for high call volumes and the necessity to manage multiple requests simultaneously.

Apply for this position →

You'll be redirected to sa.talent.com

What Customers Say

Employees often praise the positive work environment and opportunities for advancement, although some note the challenges of high call volumes.

Expert Review

This position as a Reservations & Communications Agent at Marriott focuses heavily on customer service. With direct interaction with guests, you will be expected to assess their needs quickly and provide suitable solutions. The ability to multitask is crucial, especially during busy periods.