Customer Service Advisor

Sagility

Join Sagility as a Healthcare Advisor to assist patients with policy, claim, and reimbursement queries. Freshers are welcome to apply.

Last checked on August 28, 2026. We may earn a commission when you click through.

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✓ Entry-level position suitable for freshers ✓ Exposure to the healthcare industry ✓ Onsite work environment in Bangalore
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Customer Service Advisor

Sagility

Updated 23 days ago
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Bengaluru

Ideal for fresh graduates seeking entry-level experience in the healthcare sector, but the role may involve high-stress interactions with patients. Consider if you're comfortable in a fast-paced environment.

About this role

Join Sagility as a Healthcare Advisor to assist patients with policy, claim, and reimbursement queries. Freshers are welcome to apply.

About the Company

Sagility is a healthcare service provider focused on delivering exceptional customer support.

Key Highlights

  • Onsite role in Bommanahalli, Bangalore
  • Opportunity for freshers to start their career
  • Handles inbound and outbound calls for US healthcare clients
  • Focus on patient complaints and queries

💡 Honest Take: While the position is open to freshers, be prepared for the challenges of handling complex patient issues daily. The workload can be demanding, and emotional resilience is crucial.

Pros

  • Entry-level position suitable for freshers
  • Exposure to the healthcare industry
  • Onsite work environment in Bangalore

Cons

  • High-stress interactions with patients
  • Limited salary information available
  • No remote work options

Best For: Individuals seeking their first job experience in a challenging yet rewarding customer service role.

Watch Out: The high volume of patient interactions can be stressful, requiring strong communication and problem-solving skills.

Apply for this position

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What Customers Say

Employees appreciate the opportunity for freshers but note the high-stress environment and demanding workload.

Expert Review

This role at Sagility offers freshers a chance to break into the healthcare industry, specifically in customer service. The position involves handling various patient queries, which can vary in complexity and emotional intensity. Expect a steep learning curve as you adapt to the nuances of healthcare policies and patient concerns.

Training and support may vary, so be proactive in seeking guidance from experienced colleagues. The onsite nature of the role means flexibility is limited; those looking for remote opportunities should look elsewhere. the lack of disclosed salary details can leave potential candidates uncertain about compensation expectations.

This job is perfect for those ready to dive into a customer-facing role, but it's the emotional demands. If you're resilient and eager to learn, this could be a great start to your healthcare career.

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