Night-Shift Member Experience Specialist

National Fitness Partners

National Fitness Partners seeks a part-time Customer Service Representative for overnight shifts from 10:00 pm to 6:00 am, offering $12 per hour plus a $1 differential.

Last checked on August 31, 2026. We may earn a commission when you click through.

✓ Flexible evening hours ✓ Growth opportunities within the company ✓ Free gym membership

Night-Shift Member Experience Specialist

National Fitness Partners

Updated 13 days ago

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Columbus Full-Time

This position is ideal for night owls looking for part-time work in customer service. However, the pay may not attract everyone, especially those with more experience.

About this role

National Fitness Partners seeks a part-time Customer Service Representative for overnight shifts from 10:00 pm to 6:00 am, offering $12 per hour plus a $1 differential.

About the Company

National Fitness Partners is a growing fitness organization focused on providing exceptional member experiences.

Key Highlights

✓ Starting pay of $12/hour with a $1 shift differential.
✓ Flexible part-time hours from Monday to Friday.
✓ Opportunities for growth and professional development.
✓ Includes PTO and an Employee Assistance Program.
✓ Free Black Card membership for employees.

💡 Honest Take: The pay might seem low for overnight shifts, especially for customer service roles, and the hours can be tough for some. While the benefits are decent, the workload can be underappreciated.

Pros

✓ Flexible evening hours
✓ Growth opportunities within the company
✓ Free gym membership
✓ Paid time off

Cons

✗ Lower starting pay
✗ Challenging overnight shift hours
✗ High turnover in customer service roles

Best For: This role is suited for students or others who need a job with hours that accommodate daytime commitments.

Watch Out: The overnight hours may not be suitable for everyone, requiring adjustment to a different sleep schedule.

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Expert Review

This position offers a pay rate of $12 per hour plus a $1 shift differential for overnight hours, which can be appealing for those needing part-time work. The role includes responsibilities like answering phones and welcoming new members, which can be repetitive but also rewarding. The company's emphasis on member experience may require employees to maintain a high energy level during late hours.

While the benefits like PTO and a free Black Card membership are attractive, the overall compensation may not be competitive for experienced customer service professionals. Many might find the overnight shift challenging due to its impact on sleep patterns. According to the job listing on National Fitness Partners' site, this role is a great fit for those looking to enter the fitness industry while managing other commitments.

However, that turnover in customer service roles can be high, which may lead to instability in the team environment.