Infrastructure Support Specialist

SISL Global

Provide 24x7 operational support for the Edge infrastructure, monitoring Dell HCI nodes and Juniper devices for optimal performance.

Last checked on September 11, 2026. We may earn a commission when you click through.

✓ Opportunity for hands-on experience with leading technologies ✓ Collaboration with top-tier support teams ✓ Potential for skill development in a fast-paced environment

Infrastructure Support Specialist

SISL Global

Updated 11 days ago

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Surat

This position is ideal for tech-savvy professionals who thrive under pressure, but the demanding hours may not suit everyone. Consider your work-life balance before applying.

About this role

Provide 24x7 operational support for the Edge infrastructure, monitoring Dell HCI nodes and Juniper devices for optimal performance.

About the Company

SISL Global specializes in providing innovative IT solutions and infrastructure support.

Key Highlights

✓ 24x7 operational support
✓ Monitoring of Dell HCI and Juniper devices
✓ Collaboration with Dell and Microsoft support teams
✓ Focus on performance and availability

💡 Honest Take: While the role promises a be prepared for high-pressure situations. The expectation for constant availability can lead to burnout over time, especially if you're not used to round-the-clock shifts.

Pros

✓ Opportunity for hands-on experience with leading technologies
✓ Collaboration with top-tier support teams
✓ Potential for skill development in a fast-paced environment

Cons

✗ High-pressure work environment
✗ 24x7 availability may lead to burnout
✗ Limited work-life balance

Best For: Individuals with a strong background in IT support who are comfortable with non-traditional work hours.

Watch Out: The requirement for constant availability might not align with everyone's lifestyle, leading to potential stress.

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What Customers Say

Employees report a challenging but rewarding work environment, with opportunities for professional growth despite the demanding nature of the role.

Expert Review

Our editorial team found that this role requires a solid understanding of both hardware and networking. The expectation for 24x7 support means candidates should be ready for a demanding schedule. Unlike many IT roles, the constant monitoring aspect means you'll need to be proactive about system health, which can be stressful.

while the collaboration with Dell and Microsoft is a significant perk, it also means that troubleshooting can be complicated by the need to coordinate across multiple teams. Those looking for a more predictable work schedule might want to consider other opportunities. Overall, this position could be rewarding for candidates who thrive in dynamic, high-stakes environments, particularly those eager to learn and grow in their IT careers.