Retail Assistant

Utilita Energy

Join Utilita Energy as a Retail Assistant in Leicester, engaging with customers through various channels. No prior energy experience required as training is provided.

Last checked on September 13, 2026. We may earn a commission when you click through.

✓ Training provided for all new employees ✓ Flexible part-time hours ✓ Good salary for entry-level position

Retail Assistant

Utilita Energy

Updated 4 days ago

Apply now →

You'll be redirected to talents.studysmarter.co.uk

Leicester £10k–£15k/yr Part-Time

This position is a good fit for those seeking entry-level roles in retail, especially if you're keen on customer interaction. However, the shift work might be challenging for those with fixed commitments.

About this role

Join Utilita Energy as a Retail Assistant in Leicester, engaging with customers through various channels. No prior energy experience required as training is provided.

About the Company

Utilita Energy is a UK-based energy supplier focusing on providing affordable energy solutions and promoting customer engagement.

Key Highlights

✓ Salary of £25,272 pro-rata for part-time work
✓ Comprehensive training provided
✓ Opportunities for career progression
✓ Generous annual leave package
✓ Engage with customers via multiple platforms

💡 Honest Take: While the role offers a solid salary and training, the shift rotation may not suit everyone. The induction period is extensive, which could delay your start on the job.

Pros

✓ Training provided for all new employees
✓ Flexible part-time hours
✓ Good salary for entry-level position
✓ Positive work environment
✓ Career advancement opportunities

Cons

✗ Shift rotation may be inconvenient
✗ Initial training period can delay start
✗ Customer service can be demanding
✗ Limited remote working options
✗ Potentially high turnover in retail roles

Best For: Ideal for students or those balancing other commitments who want to gain experience in retail without prior industry knowledge.

Watch Out: The rotation shifts may not align well with personal schedules, so confirm the specifics before applying.

Apply for this position →

You'll be redirected to talents.studysmarter.co.uk

Expert Review

The position offers a competitive pro-rata salary of £25,272, translating to around £12,636 for 20 hours per week. Training is thorough, covering vital industry knowledge, though it can be lengthy at four weeks. This may deter some applicants who prefer to start working immediately.

Customer engagement is central to the role, requiring adaptability across face-to-face, phone, and online interactions. Some employees report that while the training is beneficial, the shift rotation can be a challenge for those with other commitments.

Utilita Energy is focused on creating a supportive workplace, but the demanding nature of retail can lead to high turnover. Prospective candidates should weigh the benefits of training and salary against the potential stresses of customer service roles. More information can be found on their official site.