Front Desk Agent

InterContinental Hotels Group Plc

Join the hotel team as a Part-Time Overnight Front Desk Agent, managing check-ins, guest requests, and essential accounting tasks.

Last checked on September 19, 2026. We may earn a commission when you click through.

✓ Flexible part-time schedule ✓ Direct interaction with guests ✓ Opportunity for skill development in hospitality

Front Desk Agent

InterContinental Hotels Group Plc

Updated 3 days ago

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Santa Fe On-site $16.55–$17.34/hr Part-Time

This role is a for individuals seeking flexible part-time work in hospitality. However, the night shift may not suit everyone, especially those who struggle with late hours.

About this role

Join the hotel team as a Part-Time Overnight Front Desk Agent, managing check-ins, guest requests, and essential accounting tasks.

About the Company

InterContinental Hotels Group Plc operates a global portfolio of hotel brands, focusing on providing exceptional guest experiences.

Key Highlights

✓ Night shift from 11 PM to 7 AM
✓ Competitive hourly pay of $16.55–$17.34
✓ Opportunities for career growth within the hospitality industry
✓ Paid time off and benefits including medical and 401k
✓ Engage directly with guests to enhance their stay

💡 Honest Take: Night shifts can be challenging, especially in hospitality where guest needs can be demanding at odd hours. While the pay is decent for part-time work, be prepared for a mix of routine tasks and unexpected guest demands.

Pros

✓ Flexible part-time schedule
✓ Direct interaction with guests
✓ Opportunity for skill development in hospitality
✓ Access to employee benefits
✓ Competitive hourly wage

Cons

✗ Night shift may affect work-life balance
✗ Potentially high guest service demands
✗ Limited hours may lead to unstable income
✗ Requires strong multitasking abilities
✗ Less social interaction compared to daytime roles

Best For: Ideal for students or individuals seeking supplemental income while gaining experience in the hotel industry.

Watch Out: Be aware that night shifts can lead to fatigue and may not be suitable for everyone, especially those with family obligations during the day.

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What Customers Say

Workers generally appreciate the opportunity for flexible hours but note the challenges of night shifts and high guest expectations.

Expert Review

This position offers gain experience in the hospitality sector while working part-time. The night shift from 11 PM to 7 AM allows for flexibility, but it comes with its challenges. Front Desk Agents are the first point of contact for guests at night, which means they must be prepared to handle a variety of situations, from check-ins to unexpected guest requests.

The pay range of $16.55 to $17.34 per hour is competitive for part-time roles, particularly in the hospitality industry. However, the role demands strong multitasking and problem-solving skills, as the night environment can be unpredictable. While employee benefits such as paid time off and health insurance are appealing, the schedule may not suit everyone.

According to the job listing on Monster, this role is perfect for those who thrive in night environments and enjoy direct guest interaction. However, it may not be ideal for individuals seeking a traditional daytime schedule or those who struggle with late hours.