Scheduler/Customer Service Officer

Quack Pest Control

Join Quack Pest Control as a Scheduler/Customer Service Officer, assisting in technician organisation and ensuring excellent customer service.

Last checked on August 5, 2026. We may earn a commission when you click through.

✓ Opportunity for part-time or full-time work ✓ Engaging and varied day-to-day tasks ✓ Supportive team culture

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Scheduler/Customer Service Officer

Quack Pest Control

Updated 1 month ago

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Northern Territory Part Time

This position is suitable for those who thrive in s and enjoy customer interaction. However, it may not be ideal for individuals who prefer structured roles with less variability.

About this role

Join Quack Pest Control as a Scheduler/Customer Service Officer, assisting in technician organisation and ensuring excellent customer service.

About the Company

Quack Pest Control is dedicated to providing top-notch pest management services using trained staff and innovative systems.

Key Highlights

✓ Flexible full or part-time work options
✓ Focus on customer satisfaction and service quality
✓ Supportive team environment

💡 Honest Take: While the role seems the reality includes managing a busy schedule and dealing with customer complaints. Expect to juggle multiple tasks, which can be overwhelming at times.

Pros

✓ Opportunity for part-time or full-time work
✓ Engaging and varied day-to-day tasks
✓ Supportive team culture

Cons

✗ Potentially high-stress environment
✗ Customer service challenges
✗ Schedule management can be hectic

Best For: This job is tailored for those with strong organisational skills who enjoy working with customers and managing schedules.

Watch Out: Be prepared for a fast-paced environment where multitasking is essential to meet customer needs.

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What Customers Say

Employees appreciate the team environment but often mention the hectic pace and customer service challenges.

Expert Review

This Scheduler/Customer Service Officer role at Quack Pest Control involves balancing technician schedules with customer service demands. The job is not remote and takes place in Northern Territory. It offers both full-time and part-time options, appealing to those looking for flexibility.

The customer service aspect can be challenging, as it requires addressing complaints and ensuring satisfaction while managing a busy schedule. The systems used are described as leading-edge, but actual user experiences may vary based on specific operational demands. this position, it's crucial to be ready for a potentially hectic work environment.

While the team culture is supportive, the nature of the job can lead to high stress, especially during peak service times. Overall, it's a good fit for proactive individuals who enjoy variety in their workday.