Administrative Officer

Department Of Public Works And Infrastructure

This role involves managing client queries and complaints, maintaining a query register, and ensuring effective communication with management.

Last checked on June 16, 2026. We may earn a commission when you click through.

While the job offers stability, the lack of clear salary information and potential for growth could deter some candidates.

✓ Stable government position ✓ Opportunity to engage with clients directly ✓ Essential skills development in administration

Administrative Officer

Department Of Public Works And Infrastructure

Updated 16 days ago

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While the job offers stability, the lack of clear salary information and potential for growth could deter some candidates.

About this role

This role involves managing client queries and complaints, maintaining a query register, and ensuring effective communication with management.

About the Company

The Department of Public Works and Infrastructure is responsible for infrastructure development and management within South Africa.

Key Highlights

✓ Minimum Grade 12 certificate required
✓ Proficient in Microsoft Office
✓ Active management of client complaints
✓ Direct communication with management
✓ Organisational skills are essential

💡 Honest Take: This position is suited for individuals who thrive in administrative roles but may lack advancement opportunities in public service.

Pros

✓ Stable government position
✓ Opportunity to engage with clients directly
✓ Essential skills development in administration

Cons

✗ No salary range provided
✗ Limited growth opportunities
✗ May involve high workload during peak times

Best For: This role is for individuals with strong organisational skills and a passion for helping others through effective communication.

Watch Out: Be prepared for a potentially high volume of complaints which may affect job satisfaction.

Apply for this position →

You'll be redirected to za.talent.com

Expert Review

This role requires a Grade 12 certificate and proficiency in Microsoft Office, ccessible for those with basic education and skills. Candidates will handle client complaints, ensuring that queries are logged and addressed effectively. The position emphasizes strong communication with management, which can help develop valuable interpersonal skills.

While the Department of Public Works and Infrastructure offers a stable work environment, the lack of specified salary details may raise concerns for candidates seeking financial transparency. the role may involve a significant workload, particularly when managing multiple complaints.

For fresh graduates or those entering the job market, this position provides an excellent starting point in administration. However, applicants should be aware of the limited advancement opportunities typical in public service roles. Overall, this position a solid introduction to the public sector for motivated individuals.

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