Community Lead

Xpress Super App

Xpress is looking for a Community Lead to manage driver and rider engagements across their mobility platform, enhancing user experience and community growth.

Last checked on September 18, 2026. We may earn a commission when you click through.

✓ Opportunity to shape community engagement strategies ✓ Work with a diverse team ✓ Impact local transportation services

Community Lead

Xpress Super App

Updated 1 day ago

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Pasig Hybrid

This position is ideal for someone with strong leadership skills who thrives in a dynamic role. However, potential candidates should be prepared for the high-pressure nature of the job.

About this role

Xpress is looking for a Community Lead to manage driver and rider engagements across their mobility platform, enhancing user experience and community growth.

About the Company

Xpress Super App is a Philippines-based mobility and technology company offering ride-hailing and transportation services in Metro Manila and beyond.

Key Highlights

✓ Manage driver and rider relationships
✓ Enhance community engagement
✓ Drive user experience improvements
✓ Oversee local operations and initiatives

💡 Honest Take: While the role sounds appealing, community management often involves dealing with both driver and rider complaints, which can be challenging. Expect a demanding environment where juggling multiple stakeholder needs is key to success.

Pros

✓ Opportunity to shape community engagement strategies
✓ Work with a diverse team
✓ Impact local transportation services

Cons

✗ High-pressure environment
✗ Potentially challenging stakeholder management
✗ Salary not disclosed

Best For: Individuals with a background in hospitality or community services who excel in dynamic and challenging settings.

Watch Out: Be ready for a demanding workload with significant expectations for community engagement and problem-solving.

Apply for this position →

You'll be redirected to ph.talent.com

Expert Review

At Xpress, the Community Lead role is pivotal, involving direct interactions with drivers and riders, which can be both rewarding and exhausting. The position demands excellent interpersonal skills as you'll be the face of the company in community matters. While the potential for growth in this role is notable, it's crucial to recognize the stress that comes with managing diverse expectations.

You will need to balance the needs of drivers seeking fair treatment with riders looking for service. The company emphasizes a hybrid work format, which could provide some flexibility, but it may also blur the lines between work and personal life due to the nature of community management. The lack of salary transparency is a downside, which could affect potential applicants' decisions.

Candidates should consider their ability to thrive in a high-pressure environment where quick thinking and conflict resolution are daily requirements. If you enjoy making a difference in the community but want to avoid burnout, this role might not be for you.