Contact Centre Consultant

Medipost

Medipost Pharmacy is hiring a Contact Centre Consultant to manage inbound and outbound calls for customers, ensuring accurate admin tasks are completed on time.

Last checked on July 15, 2026. We may earn a commission when you click through.

✓ Stable employment with a reputable company ✓ Engaging customer interactions ✓ Opportunity for career advancement

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Contact Centre Consultant

Medipost

Updated 2 months ago

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South Africa

The position offers a stable work environment with a focus on customer service, but it requires a commitment to office hours without remote options. Ideal for those starting in the healthcare sector.

About this role

Medipost Pharmacy is hiring a Contact Centre Consultant to manage inbound and outbound calls for customers, ensuring accurate admin tasks are completed on time.

About the Company

Medipost is a well-established pharmacy in South Africa, focused on providing efficient healthcare services.

Key Highlights

✓ Handle customer calls professionally
✓ Complete administrative tasks accurately
✓ Work in a supportive team environment
✓ Opportunity to engage with diverse customers
✓ Potential for career growth within the company

💡 Honest Take: This role offers a solid entry point into customer service but may not suit those seeking flexible work options.

Pros

✓ Stable employment with a reputable company
✓ Engaging customer interactions
✓ Opportunity for career advancement

Cons

✗ No remote work options available
✗ Potentially high call volume
✗ Strict timelines for administration tasks

Best For: It's ideal for those who enjoy helping others and thrive in a structured work environment.

Watch Out: Be prepared for high call volumes and strict performance expectations in this fast-paced role.

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What Customers Say

Previous employees highlight the supportive team environment but note the demanding nature of the workload.

Expert Review

In a competitive job market, the Contact Centre Consultant position at Medipost offers a distinct opportunity for those passionate about healthcare. The role demands attention to detail and strong communication skills, making it suitable for individuals looking to grow in customer service.

Expect an office setting in George, where the focus is on managing customer queries effectively. The lack of remote working options might deter some candidates, especially those who prefer flexibility. Nevertheless, the chance to engage directly with customers is for personal development.

Medipost's reputation for stability and professional growth can be appealing. However, prospective applicants should be ready for the challenges that come with high call volumes and administrative duties. For more details, visit the official Medipost page.