*MUST SPEAK CREOLE*Caring Insurance & Financial Services is a trusted Insurance provider committed to delivering exceptional service and personalized solutions to our clients. Our team values Professionalism and Efficiency in every interaction. We are seeking an Office Associate to be the Welcoming Face of our office and a Key support to our Operations and Team. Having more than 25 years in the Insurance Industry, Our agency has built a reputation for Outstanding Customer service and Commitment to our Community. Our ideal candidate is Outgoing, Highly Organized, Detail-Oriented and Committed to Contributing to a Positive and Productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, apply! *POSITION:** The Front Desk Receiptionist serves as the first point of contact for clients, visitors, and partners. This role combines administrative excellence with Insurance knowledge to ensure clients receive accurate information, timely assistance, and a positive experience. *RESPONSIBILITIES:Answering Phones, Greet customers and visitors warmly in person and over the phone, directing them to the appropriate team members in a professional and friendly manner.Answer and direct incoming calls, emails, and inquiries promptly.Handle incoming correspondence, emails, and inquiries with accuracy and professionalismSchedule appointments, manage calendars and support Management and Agents.Verify client information, process forms, and update records in compliance with company and regulatory standards.Maintain confidentiality of sensitive client information in accordance with HIPAA and company policies.Support office operations, including mail handling, supply ordering, and document preparation.Follow up on Management and Customer's needs.*QUALIFICATION:Active 215-Health insurance license (Must obtain within 90 days of Employment).High school Diploma1–3 years of Front Desk, Administrative, or Customer Service Experience (Insurance Industry Preferred).Strong communication, organizational, and multitasking skills.Must have Basic computer skills, including Microsoft Excel, Outlook and Word.Professional demeanor with a client-focused approach.Bilingual abilities are highly desirable to serve diverse client needs effectively; English and Creole Pay: $19.00 - $22.00 per hour Benefits Paid time off Work Location: In person