Customer Support Representative

PortPro

As an Offshore Customer Support Representative at PortPro, you will address customer queries during US off-hours, impacting the supply chain positively.

Last checked on June 28, 2026. We may earn a commission when you click through.

A promising opportunity for entry-level candidates eager to make an impact in the supply chain sector. However, it may not suit those seeking remote flexibility as the role is on-site.

✓ Impactful role in a growing industry ✓ Full-time employment with a good salary range ✓ Opportunity to develop customer service skills

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Support Representative

PortPro

Updated 1 month ago

Apply now →

You'll be redirected to jobaaj.com

Surat ₹100k–₹5M/yr Full-Time

A promising opportunity for entry-level candidates eager to make an impact in the supply chain sector. However, it may not suit those seeking remote flexibility as the role is on-site.

About this role

As an Offshore Customer Support Representative at PortPro, you will address customer queries during US off-hours, impacting the supply chain positively.

About the Company

PortPro is a leader in the drayage industry, focusing on innovative technology to enhance supply chain efficiency.

Key Highlights

✓ Work in a growing tech company
✓ Contribute to global supply chain solutions
✓ Engage with customers directly
✓ Potential for career growth
✓ Full-time position with competitive salary

💡 Honest Take: This role is ideal for those looking to start a career in customer support within a tech-driven environment.

Pros

✓ Impactful role in a growing industry
✓ Full-time employment with a good salary range
✓ Opportunity to develop customer service skills
✓ Engaging work environment

Cons

✗ On-site position limits flexibility
✗ May require working odd hours
✗ Entry-level role may have less immediate advancement

Best For: Ideal for recent graduates or those with minimal experience who are eager to learn and contribute.

Watch Out: Be prepared for the possibility of working during off-hours to accommodate US customers.

Apply for this position →

You'll be redirected to jobaaj.com

What Customers Say

Workers appreciate the impactful nature of the role and the opportunity to grow within the company, but some find the on-site requirement challenging.

Expert Review

This Customer Support Representative role at PortPro offers a unique entry point into the tech side of the supply chain industry. The company has established itself as a key player, utilizing innovative technology to streamline processes. Working directly with customers during off-hours may present challenges, including irregular working hours, but it also offers a chance to make a significant impact.

With a competitive salary range of ₹100K to ₹5M per year, this position is attractive for those starting their careers. However, candidates should be aware that the role is not remote, which could be a downside for those seeking flexible work arrangements. It's the benefits of on-site engagement with customers against the need for work-life balance.

PortPro's commitment to optimizing supply chains aids in business efficiency but also contributes positively to the broader economy. If you thrive in a fast-paced environment and are passionate about customer service, this role could be a great fit. For more information, visit PortPro's official listing.