Customer Service Agent

Thesydneycentre

Join Thesydneycentre as a part-time Customer Service Agent, handling inbound and outbound contacts professionally.

Last checked on August 25, 2026. We may earn a commission when you click through.

✓ Flexible working hours ✓ Opportunity to gain customer service experience ✓ Part of a growing company

Customer Service Agent

Thesydneycentre

Updated 12 days ago

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New South Wales Part Time

This position is great for those seeking flexible part-time work in customer service. However, the fast pace and performance expectations may not suit everyone, especially those new to the field.

About this role

Join Thesydneycentre as a part-time Customer Service Agent, handling inbound and outbound contacts professionally.

About the Company

Thesydneycentre is a dynamic company recognised for its rapid growth and diverse service offerings.

Key Highlights

✓ Part-time hours available
✓ Handle inbound and outbound communications
✓ Work in a supportive environment

💡 Honest Take: While the role offers flexible hours, be prepared for a fast-paced environment where meeting targets is expected. Training may not be as as some candidates hope, so prior experience in customer service will be beneficial.

Pros

✓ Flexible working hours
✓ Opportunity to gain customer service experience
✓ Part of a growing company

Cons

✗ High performance expectations
✗ Training may be limited
✗ Not remote

Best For: Students or parents looking for flexible hours while maintaining a professional role.

Watch Out: Performance targets can be demanding, which may lead to stress for those unaccustomed to high-pressure environments.

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Expert Review

The role at Thesydneycentre requires handling both inbound and outbound contacts in a busy setting. This can be challenging for those new to customer service, as the company emphasises productivity. Our team noted that while training is provided, it may not cover all potential scenarios workers might face.

Salary details are not disclosed, which can be a concern for candidates wanting transparency. Many companies in the sector offer clear salary ranges; here, applicants might find themselves in the dark until later in the hiring process.

Customer reviews indicate a mixed experience, with many praising the team atmosphere but noting the pressure to meet KPIs. If you thrive in environments that require quick thinking and adaptability, this could be a suitable fit.