Agente de Servicio al Cliente

Presentail

Presentail is looking for a customer service representative to join our team in our Metn shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal...

Última verificación el 1 de mayo de 2026. Podemos ganar una comisión cuando haces clic.

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Agente de Servicio al Cliente

Presentail

Actualizado 43 minutes ago
Aplica ahora

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Hasbaiyya El Matn A Tiempo Completo

Acerca de este rol

Presentail is looking for a customer service representative to join our team in our Metn shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issuesConsult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needsMaintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategicTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development Requirements: Bachelor’s degree or equivalent1-2 years proven experience in supporting client successExcellent written and verbal communication skillsAbility to address complaints and issues with effective solutions and a positive attitudePassion for delighting customers with above and beyond serviceExcellent time-management and prioritization skillsFamiliarity with CRM system Powered by JazzHR o1Cw2xzCEn

Acerca de la empresa

Presentail se especializa en ofrecer soluciones de entrega y atención al cliente en el Líbano.

Aspectos destacados clave

  • Atender consultas de clientes por teléfono y correo electrónico.
  • Asesorar sobre el uso efectivo del producto o servicio.
  • Mantener un conocimiento actualizado sobre los productos.
  • Registrar interacciones en el sistema CRM.

💡 Toma honesta: El trabajo es ideal si te gusta ayudar a otros, pero puede ser estresante por la cantidad de consultas que recibirás. Infórmate bien antes de aplicar.

Aplicar para este puesto

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