Customer Service Representative
Lake Express
Lake Michigan's Fast Ferry seeks motivated Customer Service Representatives for the upcoming season, servicing routes between Milwaukee, WI and Muskegon, MI.
Last checked on August 31, 2026. We may earn a commission when you click through.
Customer Service Representative
Lake Express
Updated 9 days agoYou'll be redirected to talent.com
This role is suitable for energetic individuals who enjoy customer interaction and the travel industry. However, the lack of salary information may deter some applicants who want clear compensation details upfront.
About this role
Lake Michigan's Fast Ferry seeks motivated Customer Service Representatives for the upcoming season, servicing routes between Milwaukee, WI and Muskegon, MI.
About the Company
Lake Express operates the Lake Michigan Fast Ferry, providing crucial transportation between Wisconsin and Michigan.
Key Highlights
- ✓ Work for a reputable ferry service
- ✓ Multiple daily trips between key locations
- ✓ Opportunity for evening shifts in summer
💡 Honest Take: While the position offers a chance to work in a lively environment, it may involve dealing with challenging customer interactions, especially during peak travel times. Make sure you're prepared for a fast-paced atmosphere.
Pros
- ✓ Engaging work environment
- ✓ Potential for evening hours during summer
- ✓ Opportunity to meet diverse customers
Cons
- ✗ Salary not disclosed
- ✗ Potentially high-stress situations
- ✗ Seasonal employment may not provide stability
Best For: Ideal for college students or those seeking temporary employment with flexible hours during the summer.
Watch Out: The role may involve long hours and demanding customer service interactions, especially in peak tourist seasons.
You'll be redirected to talent.com
What Customers Say
Workers report a vibrant work environment but note the challenges of high customer demand during busy seasons.
Expert Review
Lake Express's position for Customer Service Representatives offers work in a dynamic, customer-facing role on the ferry. Employees can expect to engage with travelers on a daily basis, . However, the absence of salary details raises concerns for potential applicants who prefer transparency about compensation.
The ferry operates two daily trips, with additional evening routes in the summer, which can lead to fluctuating workloads. This position might not be the best fit for those seeking steady, year-round employment due to its seasonal nature. Overall, for those who enjoy working with the public and can handle the hustle of peak travel periods, this role could provide a rewarding experience.
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