Team Leader Member Experience

AIA Australia

Demonstrated experience delivering high-quality customer service within a health insurance, financial services or similarly regulated environment, with a strong understanding of customer service principles. Champion continuous improvement by working closely with the Continuous Improvement team, inco

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Team Leader Member Experience

AIA Australia

Updated 2 months ago
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Melbourne 📅 2026-04-29

About the Company

AIA Australia is a leading life and health insurance provider committed to supporting the well-being of its customers.

Key Highlights

  • Demonstrated experience in high-quality customer service.
  • Strong understanding of customer service principles in regulated environments.
  • Collaboration with the Continuous Improvement team for ongoing enhancement.
  • Focus on delivering exceptional member experiences.
  • Opportunity to lead a team in a reputable organisation.

💡 Honest Take: This role demands a solid background in customer service within regulated sectors. Those lacking specific experience in health or financial services may find the transition challenging.

Apply for this position

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