Customer Service Representative

Staples, Inc.

Remote working/work at home options are available for this role. This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the pe

Last checked on May 17, 2026. We may earn a commission when you click through.

If you're looking to develop sales skills while providing customer support, this could be a good fit.

✓ Flexible work schedule ✓ Sales skill development ✓ Innovative workplace culture

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Representative

Staples, Inc.

Updated 20 days ago

Apply now →

You'll be redirected to talent.com

Lincolnshire Remote 📅 2026-05-05

If you're looking to develop sales skills while providing customer support, this could be a good fit.

About the Company

Staples, Inc. is a leading office supply retailer with a focus on helping businesses and individuals with their workspace needs.

Key Highlights

✓ Hybrid work model with remote options on Fridays
✓ Opportunities for growth in sales skills
✓ Focus on innovative customer service
✓ Minimum of 4 days in the office
✓ Supportive work environment

💡 Honest Take: This position offers a solid mix of office and remote work, making it appealing for those who value flexibility.

Pros

✓ Flexible work schedule
✓ Sales skill development
✓ Innovative workplace culture
✓ Strong customer focus
✓ Company stability

Cons

✗ Requires at least 4 days in the office
✗ Limited remote work options overall
✗ Customer service can be demanding
✗ Sales targets may add pressure
✗ Potential for high call volume

Best For: Ideal for individuals interested in customer service roles with a focus on sales.

Watch Out: Be prepared for a fast-paced environment that can involve high call volumes and pressure to meet sales goals.

Apply for this position →

You'll be redirected to talent.com

What Customers Say

Workers appreciate the flexibility and growth opportunities, though some note the demanding nature of the job.

Expert Review

The hybrid work model at Staples allows for a flexible approach, with employees spending a minimum of four days in the office. Fridays offer remote work, making it a desirable setup for those who prefer a mix of both environments. This flexibility can be a significant perk for work-life balance.

In terms of personal growth, the company emphasizes sales skill development, which is crucial for anyone looking to advance in retail. However, meeting sales targets can put pressure on employees, especially in a customer service role where high call volumes are common.

If you thrive in a collaborative, innovative workplace and enjoy helping customers, this position could be rewarding. Just keep in mind that the customer service aspect can be demanding. Overall, Staples provides a stable environment with opportunities for advancement, but it's not for everyone, particularly those who prefer fully remote positions.

For more details, check out the official listing on Talent.com.