Intermediary Support Assistant Retentions Specialist SanlamC

Sanlam Group

This role supports Sanlam intermediaries and sales management through administrative tasks, focusing on client retention.

Last checked on June 30, 2026. We may earn a commission when you click through.

✓ Stable employment with a reputable company ✓ Clear career progression opportunities ✓ Engaging work environment

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Intermediary Support Assistant Retentions Specialist SanlamC

Sanlam Group

Updated 2 months ago

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South Africa

The role offers valuable exposure to the financial services industry, but it may not suit those seeking a highly dynamic, client-facing position. It's best for detail-oriented individuals who enjoy supporting others.

About this role

This role supports Sanlam intermediaries and sales management through administrative tasks, focusing on client retention.

About the Company

Sanlam Group is a leading financial services provider in South Africa, offering a wide range of insurance, investment, and retirement solutions.

Key Highlights

✓ Direct support to intermediaries and management
✓ Focus on client retention strategies
✓ Opportunity for career development in a reputable company
✓ Work in a dynamic team environment

💡 Honest Take: This position is excel in administration and client relations but may lack the excitement of client-facing roles.

Pros

✓ Stable employment with a reputable company
✓ Clear career progression opportunities
✓ Engaging work environment

Cons

✗ Limited client interaction
✗ May require extensive administrative work
✗ Role may feel repetitive for some

Best For: It's suited for those looking to build a career in finance, especially in client management and retention.

Watch Out: Potential candidates should be prepared for a role that may lack variety and involves significant administrative responsibilities.

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What Customers Say

Reviews from employees highlight a supportive work environment, though some note the role's repetitive nature.

Expert Review

This position at SanlamConnect East Coast provides an excellent entry point into the financial services sector. Candidates will engage closely with intermediaries, enhancing their administrative capabilities while focusing on client retention strategies. It's a great way to gain experience in a reputable company.

However, individuals should note that the role leans heavily on administration rather than direct client interaction, which may not appeal to everyone. Those looking for a vibrant, client-facing role might find this position lacking in excitement.

Our editorial team found that the structure of the role allows for steady career progression, making it suitable for those aiming for long-term growth in the industry. Sanlam's commitment to employee development is evident, which can make this role worthwhile for ambitious candidates.

For more details, visit Sanlam's official page about the position at Sanlam Careers.