Automotive Service Advisor

Broughton Group

Join Broughton Group as an Automotive Service Advisor, managing bookings and ensuring customer satisfaction with your organisational skills.

Last checked on June 14, 2026. We may earn a commission when you click through.

Advertisement

The position offers solid training and growth potential, worthwhile opportunity for aspiring service advisors.

✓ Opportunities for career advancement ✓ Strong focus on customer service ✓ Training to develop skills

Automotive Service Advisor

Broughton Group

Updated 18 days ago
Apply now

You'll be redirected to uk.talent.com

England

The position offers solid training and growth potential, worthwhile opportunity for aspiring service advisors.

About this role

Join Broughton Group as an Automotive Service Advisor, managing bookings and ensuring customer satisfaction with your organisational skills.

About the Company

Broughton Group is a reputable automotive service provider based in Kidderminster, known for their commitment to customer satisfaction.

Key Highlights

  • Career growth opportunities
  • Comprehensive training provided
  • Focus on customer satisfaction
  • Collaborative team environment
  • Utilisation of organisational skills

💡 Honest Take: This role is ideal for individuals with an automotive background looking to enhance their customer service skills.

Pros

  • Opportunities for career advancement
  • Strong focus on customer service
  • Training to develop skills
  • Supportive team culture
  • Stable employment in the automotive sector

Cons

  • Experience required may limit entry-level candidates
  • Potentially high-stress environment during busy periods
  • Limited salary transparency
  • No remote work options
  • Job may involve dealing with dissatisfied customers

Best For: This role is suited for experienced service advisors or those looking to pivot into customer-focused automotive roles.

Watch Out: Candidates should be prepared for a fast-paced environment, especially during peak service times.

Apply for this position

You'll be redirected to uk.talent.com

What Customers Say

Workers appreciate the supportive team culture and growth opportunities, though some mention the stress during peak service times.

Expert Review

The role of Automotive Service Advisor at Broughton Group offers a promising pathway for career growth in the automotive industry. With a strong emphasis on customer satisfaction, this position requires candidates to effectively manage bookings and communicate updates to customers.

In addition, the company is committed to providing comprehensive training, ensuring that new hires develop their organisational skills and customer service abilities. This support can be for those looking to advance their careers in automotive services.

However, potential applicants should be aware that the role can be demanding, especially during busy periods, which may not suit everyone. The absence of remote working options might also deter some candidates.

According to Broughton Group's site (https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=cdfcd0b53f5b88cd6ccb83827c620b7c&channel_1=default), the company values a collaborative team environment, great fit for those who thrive in support-driven workplaces.

this position is individuals looking to grow within the automotive sector while honing their customer service skills.

You might also like

Related Articles