Team Leader Sales

Probe CX

Lead a team of agents to ensure superior customer service and meet operational goals at Probe CX.

Last checked on June 5, 2026. We may earn a commission when you click through.

✓ Opportunity for professional growth ✓ Dynamic team environment ✓ Focus on customer satisfaction

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Team Leader Sales

Probe CX

Updated 3 months ago

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Quezon City

If you're looking to make a real impact in customer service leadership, this position could be a great fit.

About this role

Lead a team of agents to ensure superior customer service and meet operational goals at Probe CX.

About the Company

Probe CX specializes in providing customer experience solutions across various industries.

Key Highlights

✓ Manage daily operations of customer service agents
✓ Focus on delivering superior customer experiences
✓ Develop and train team members for success
✓ Problem-solving and operational planning
✓ Collaborative team environment

💡 Honest Take: This role is ideal for those with strong leadership skills and a passion for customer service, but may require long hours during peak times.

Pros

✓ Opportunity for professional growth
✓ Dynamic team environment
✓ Focus on customer satisfaction
✓ Develop leadership skills

Cons

✗ May require extended hours
✗ High-pressure environment
✗ Performance metrics can be demanding
✗ Not suitable for those uncomfortable with leadership roles

Best For: Ideal for experienced sales professionals looking to advance their careers in a supportive environment.

Watch Out: Be prepared for a fast-paced work style and high expectations on team performance.

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You'll be redirected to ph.talent.com

What Customers Say

Employees appreciate the growth opportunities and team dynamics, but some mention the high-pressure environment.

Expert Review

Leading a sales team at Probe CX offers shape customer interactions while honing your management skills. This role emphasizes the importance of delivering exceptional customer experiences, which is crucial in today’s competitive landscape. The company supports professional development, n appealing option for those looking to grow in their careers.

Expect to manage a diverse team, focusing on operational efficiency and problem-solving to meet service level goals. This position about hitting targets; it’s about fostering a culture of excellence among your agents. However, with high expectations come potential stressors, including long hours and performance metrics that can be demanding.

If you thrive in a challenging environment and enjoy mentoring others, this role could be a perfect match. For more details, visit the official listing at Probe CX's page (https://ph.talent.com/redirect?acquisition_sub_id=10101&bpid=691cd09c3e30614290bbb544ea9c8823&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=74432e2d0332&initiator=&is_gl=0&l=Manila&pc=9&pid=e31e0c2b7414&publisher=7c2b7e61c1&puid=3de93decgddcgdddfdde3aeb3deebadcaddgfddd3ded3dee3ee33dee3de73dea3ee23dea3ee33beg3ce83beg3ee33def3de93de93de73deeedd9fdde3def3de7gdd7aed3&rdr=&sdb=2&search_id=6554cbd22db0ae70882573fa086f1daa&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).