Call Centre Assistant

KP Law

KP Law seeks a Call Centre Assistant to support their claimant law firm, representing groups in high-profile legal cases.

Last checked on September 18, 2026. We may earn a commission when you click through.

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✓ Opportunity to work on impactful legal cases. ✓ Supportive team environment. ✓ Experience in a tech-driven law firm.

Call Centre Assistant

KP Law

Updated 2 days ago
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Liverpool

This position is ideal for those wanting to enter the legal field with a focus on customer service. However, the lack of salary transparency and potential workload could deter some applicants.

About this role

KP Law seeks a Call Centre Assistant to support their claimant law firm, representing groups in high-profile legal cases.

About the Company

KP Law is a UK-based claimant law firm specialising in collective redress with offices across major cities.

Key Highlights

  • Engage with clients and provide support.
  • Assist in high-profile legal cases.
  • Work within a dynamic team environment.
  • Utilise a tech-enabled approach for efficiency.

💡 Honest Take: While KP Law offers work on significant cases, the role may involve high-pressure situations and demanding client expectations. Be prepared for a fast-paced environment that might not suit everyone.

Pros

  • Opportunity to work on impactful legal cases.
  • Supportive team environment.
  • Experience in a tech-driven law firm.

Cons

  • Salary not disclosed.
  • High-pressure work environment.
  • Limited visibility into career progression.

Best For: Recent graduates or those transitioning into legal roles who thrive in fast-paced settings.

Watch Out: The role may require handling difficult client interactions, which can be stressful.

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What Customers Say

Employees appreciate the impactful work but mention the high-pressure environment as a notable challenge.

Expert Review

This position at KP Law offers engage in meaningful legal work while developing customer service skills. The firm’s focus on collective redress means you will be involved in significant cases that can have a real impact on clients' lives. However, potential applicants should be aware that salary details are not disclosed, which could reflect on the overall compensation package.

While the tech-enabled approach is a draw, it may also mean adapting to new systems quickly. The work environment is likely to be fast-paced, with high expectations from both clients and management. This could pose challenges for those unaccustomed to such a dynamic setting.

Overall, it’s a great opportunity for those passionate about law and client advocacy, but not without its pressures.

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