Customer Service Representative

Planet Fitness - PF Baseline Fitness

Join Planet Fitness as a Customer Service Representative, responsible for member sales and ensuring a positive experience through excellent customer service.

Last checked on September 1, 2026. We may earn a commission when you click through.

✓ Flexible scheduling options ✓ Opportunity to work in a fitness-centered culture ✓ Engagement with diverse members

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Customer Service Representative

Planet Fitness - PF Baseline Fitness

Updated 14 days ago

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Hammond Part Time

This position is ideal for those seeking flexible work hours in a fitness-focused environment. However, the lack of disclosed salary information could be a drawback for some applicants.

About this role

Join Planet Fitness as a Customer Service Representative, responsible for member sales and ensuring a positive experience through excellent customer service.

About the Company

Planet Fitness is a well-known gym franchise offering affordable fitness options in a welcoming environment.

Key Highlights

✓ Full-time and part-time positions available
✓ Focus on new member sales
✓ Commitment to superior customer service
✓ Supportive team environment

💡 Honest Take: The role promises a but be prepared for potential long hours during peak membership seasons. Training may be limited, so self-starters thrive here.

Pros

✓ Flexible scheduling options
✓ Opportunity to work in a fitness-centered culture
✓ Engagement with diverse members
✓ Potential for career growth within the company

Cons

✗ Salary not disclosed
✗ Customer service roles can be demanding
✗ Limited training resources
✗ Performance metrics may pressure employees

Best For: Great for individuals seeking entry-level positions in customer service within the health and fitness industry.

Watch Out: Be aware that the job might require dealing with challenging customer interactions, especially during peak hours.

Apply for this position →

You'll be redirected to talent.com

Expert Review

This position at Planet Fitness offers an opportunity to engage with members and promote a healthy lifestyle. The role involves both sales and customer service, making it dynamic but potentially stressful during busy times.

Salary details are not disclosed, which can be a red flag for some candidates. The company emphasizes a positive member experience, so expect to handle various customer queries and challenges regularly.

Customer service representatives should be prepared for long hours, especially during peak membership enrollment periods. While the flexible hours are a plus, the demanding nature of the role may require strong multitasking and communication skills.

The work culture at Planet Fitness promotes a friendly atmosphere, but training for new hires can be hit or miss. Self-motivated individuals who can quickly adapt will likely find success here. For more details on the application process, visit their official job listing at Talent.com.