Front Desk Receptionist

Sonesta

Join Sonesta International Hotels as a Front Desk Receptionist, providing exceptional service during evening and weekend shifts.

Last checked on June 4, 2026. We may earn a commission when you click through.

✓ Great for gaining experience in hospitality ✓ Flexible work schedule during evenings and weekends ✓ Opportunity to interact with diverse guests

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Front Desk Receptionist

Sonesta

Updated 3 months ago

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Philadelphia Internship

While the position is ideal for entry-level candidates, it may not provide extensive career advancement opportunities.

About this role

Join Sonesta International Hotels as a Front Desk Receptionist, providing exceptional service during evening and weekend shifts.

About the Company

Sonesta International Hotels is the 8th largest hotel company in the U.S., known for its diverse portfolio of full-service and focused hotels across major cities.

Key Highlights

✓ Part of a rapidly growing hotel chain
✓ Focus on delivering quality and value to guests
✓ Opportunity to work in a dynamic hospitality environment
✓ Engage with guests as the first point of contact
✓ Flexible evening and weekend shifts available

💡 Honest Take: This role offers a solid entry point into the hospitality industry, especially for those looking to develop customer service skills.

Pros

✓ Great for gaining experience in hospitality
✓ Flexible work schedule during evenings and weekends
✓ Opportunity to interact with diverse guests
✓ Supportive team environment

Cons

✗ Entry-level pay may be lower than other jobs
✗ Shifts may include late hours
✗ Limited opportunities for advancement
✗ High-pressure environment during peak times

Best For: It's suited for those who enjoy customer service and can handle the demands of a busy hotel front desk.

Watch Out: Be prepared for the fast-paced nature of the role, especially during busy periods.

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What Customers Say

Employees generally appreciate the supportive work culture but note the challenges of late shifts and limited pay.

Expert Review

Sonesta International Hotels is rapidly expanding, making this an exciting time to join. The Front Desk Receptionist role is pivotal, as you will be the first point of contact for guests, setting the tone for their stay. You will be responsible for managing various front desk operations, from check-ins to handling guest inquiries.

While the position provides a great opportunity to hone your customer service skills, the entry-level nature means the pay might not be competitive compared to other jobs in the area. You will also be expected to work during evenings and weekends, which may not suit everyone’s schedule.

According to the job description, the role emphasizes the importance of delivering quality service as per Sonesta's standards. Being part of a large hotel company can offer networking opportunities, but the potential for career advancement may be limited in this specific role.

Overall, this position is ideal for those looking to start their career in hospitality, with a focus on customer interaction and adaptability in a fast-paced environment.