Customer Service Officer

Parks Victoria

Join Parks Victoria as a Customer Service Officer in a unique role at either Dandenong Ranges Botanic Garden or William Ricketts Sanctuary, enhancing visitor engagement.

Last checked on June 24, 2026. We may earn a commission when you click through.

This position provides a great opportunity for nature lovers seeking a rewarding career in customer service. However, it may not suit those looking for a traditional office environment.

✓ Unique work environment in nature ✓ Career advancement potential ✓ Engaging with diverse visitors

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Customer Service Officer

Parks Victoria

Updated 1 month ago

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Toolangi

This position provides a great opportunity for nature lovers seeking a rewarding career in customer service. However, it may not suit those looking for a traditional office environment.

About this role

Join Parks Victoria as a Customer Service Officer in a unique role at either Dandenong Ranges Botanic Garden or William Ricketts Sanctuary, enhancing visitor engagement.

About the Company

Parks Victoria is dedicated to managing and protecting Victoria's parks and cultural heritage, providing educational and recreational opportunities.

Key Highlights

✓ Hands-on role in beautiful natural settings
✓ Opportunities for career development
✓ Engagement with visitors to enhance their experience
✓ Work at renowned local attractions

💡 Honest Take: This role offers a unique chance to work in nature, ideal for those passionate about conservation and community engagement.

Pros

✓ Unique work environment in nature
✓ Career advancement potential
✓ Engaging with diverse visitors
✓ Supportive team atmosphere

Cons

✗ Limited salary information available
✗ Not suitable for those seeking remote work
✗ Potentially physically demanding tasks
✗ Job security may vary with seasonal visitor numbers

Best For: This role is ideal for those looking to build a career in customer service within the outdoor and conservation sectors.

Watch Out: Be prepared for the physical demands of working in outdoor settings year-round, which may include varying weather conditions.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Employees appreciate the engaging work environment and the chance to connect with nature, though some note the physical demands of the role.

Expert Review

This Customer Service Officer role at Parks Victoria for individuals looking to blend work with nature. You will engage with visitors, enhancing their experiences while gaining knowledge about local parks. It's a role that requires enthusiasm for conservation and public interaction.

While the exact salary details are not disclosed, the opportunity for career development is a significant draw. Unlike typical office jobs, this position allows for personal growth in a dynamic environment.

The hands-on nature of the work means that you should be ready for physical activity and the unpredictability of visitor interactions. This could be quite rewarding for those who thrive in active, engaging scenarios.

According to Parks Victoria's official page, you'll find a supportive work culture that values both the environment and community engagement.