Head of CRM & Contact Center Platform

DAMAC Group

You will lead end-to-end architecture, implementation, disaster recovery, and the AI agent roadmap with real customer operations riding on the platform. DAMAC Group seeks a Senior Director to own the CRM and Contact Centre platforms, including Salesforce, Genesys, and AI agents.

Last checked on September 13, 2026. We may earn a commission when you click through.

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Head of CRM & Contact Center Platform

DAMAC Group

Updated 1 day ago
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About this role

You will lead end-to-end architecture, implementation, disaster recovery, and the AI agent roadmap with real customer operations riding on the platform. DAMAC Group seeks a Senior Director to own the CRM and Contact Centre platforms, including Salesforce, Genesys, and AI agents.

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