Customer Service Representative

Filippini Law Firm LLP

Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Familiarity with CRM systems and practices.

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Customer Service Representative

Filippini Law Firm LLP

Updated 3 months ago
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San Antonio

About this role

Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Familiarity with CRM systems and practices.

About the Company

Filippini Law Firm LLP is a legal firm specializing in client advocacy and support.

Key Highlights

  • Build sustainable relationships with customers
  • Handle complaints and provide timely solutions
  • Experience with CRM systems is preferred
  • Focus on open and interactive communication

💡 Honest Take: This position is ideal for individuals who excel in communication and problem-solving, but may lack advancement opportunities in a small firm setting.

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