Customer Experience Coordinator

TJX Companies

Join TJX Companies as a Part-Time Customer Experience Coordinator, promoting excellent service and overseeing a team of Associates at Marshalls.

Last checked on September 25, 2026. We may earn a commission when you click through.

✓ Flexible shifts ✓ Diverse work environment ✓ Opportunities for advancement

Customer Experience Coordinator

TJX Companies

Updated 1 day ago

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Houston

This position is ideal for individuals looking to gain retail experience in a supportive environment, but may not suit those seeking stable hours or full benefits. The focus on customer experience highlights the importance of service in retail.

About this role

Join TJX Companies as a Part-Time Customer Experience Coordinator, promoting excellent service and overseeing a team of Associates at Marshalls.

About the Company

TJX Companies is a Fortune 100 company and a leading off-price retailer, offering a variety of retail brands.

Key Highlights

✓ Promote excellent customer service
✓ Oversee front-store Associates
✓ Career growth opportunities
✓ Emphasis on diversity and collaboration
✓ Participate in loyalty program promotions

💡 Honest Take: While the role promises growth, the part-time nature may limit hours and benefits compared to full-time positions. Be prepared for a fast-paced environment with high customer interaction.

Pros

✓ Flexible shifts
✓ Diverse work environment
✓ Opportunities for advancement
✓ Employee discounts
✓ Comprehensive benefits package

Cons

✗ Part-time hours may be limited
✗ High customer interaction can be demanding
✗ Fast-paced work environment
✗ Potential for weekend shifts
✗ Salary not disclosed

Best For: Ideal for students or those looking for flexible work while gaining customer service experience.

Watch Out: The part-time nature of this role may not provide consistent hours or full benefits, for some applicants.

Apply for this position →

You'll be redirected to jobs.tjx.com

What Customers Say

Employees appreciate the collaborative environment and growth opportunities but note that part-time roles can limit hours and benefits.

Expert Review

In the retail landscape, customer experience roles are crucial. This position at Marshalls emphasizes strong communication and organizational skills, making it suitable for those eager to engage with customers. Flexibility in shifts is a plus, accommodating various schedules.

However, the part-time status might limit hours and benefits compared to full-time roles, impacting financial stability. Candidates should also be prepared for a fast-paced environment that requires high levels of multi-tasking and customer interaction. The company offers a benefits package, including employee discounts and a 401(k) plan, of the role.

According to TJX's job listing, this environment fosters collaboration and diversity, positioning employees for potential growth within the organization. Overall, while the role is a into retail, those seeking a stable income or consistent hours may want to explore other options.