Patient Services Representative

UPMC

Join UPMC as a part-time Patient Services Representative, where you'll greet patients, manage check-ins, and assist with appointment scheduling.

Last checked on September 23, 2026. We may earn a commission when you click through.

✓ Flexible part-time hours ✓ Gaining experience in a healthcare setting ✓ Skill development in customer service

Patient Services Representative

UPMC

Updated 4 days ago

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Hanover Part Time

This position is those looking to enter the healthcare field without a full-time commitment. However, the fast-paced environment may not suit everyone.

About this role

Join UPMC as a part-time Patient Services Representative, where you'll greet patients, manage check-ins, and assist with appointment scheduling.

About the Company

UPMC is a leading healthcare provider in Pennsylvania, offering a wide range of medical services and patient care.

Key Highlights

✓ Day shift schedule for better work-life balance
✓ Direct interaction with patients, enhancing customer service skills
✓ Opportunity to work in a reputable healthcare organization
✓ Involves tasks like payment collection and call routing
✓ Part-time position suitable for students or those needing flexibility

💡 Honest Take: The role may seem but handling patient inquiries can be demanding. Expect busy hours, especially during peak times, which might add stress.

Pros

✓ Flexible part-time hours
✓ Gaining experience in a healthcare setting
✓ Skill development in customer service
✓ Friendly work environment
✓ Potential for future job opportunities within UPMC

Cons

✗ May involve high-stress situations
✗ Limited hours can affect income stability
✗ No disclosed salary range
✗ Requires handling financial transactions
✗ Workload can vary significantly

Best For: Ideal for those interested in gaining experience in patient care or customer service within a medical environment.

Watch Out: Be prepared for a busy work environment, which can be overwhelming during peak patient periods.

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Expert Review

The Patient Services Representative role at UPMC Hanover offers a chance to engage directly with patients during check-ins and appointments. While the part-time nature is appealing, the workload can be unpredictable, especially on busy days. Employees often report that peak hours lead to heightened stress, which may not be suitable for everyone.

Compensation details are not disclosed, making it hard to gauge overall earning potential. The role does provide valuable experience in healthcare, beneficial for future career opportunities. However, the financial aspect should be considered if you're relying on this job for steady income.

For those interested in healthcare, this position allows for the development of customer service skills in a supportive environment. Just ensure you are comfortable with the financial responsibilities and the potential for a hectic work pace. For more information, check UPMC's listing here.