Clinical Call Center Supervisor

Essen Medical Associates

Essen Health Care seeks a Clinical Call Center Supervisor (RN or LPN) to manage operations and provide support to healthcare staff in New York.

Last checked on June 27, 2026. We may earn a commission when you click through.

✓ Impactful work in community health ✓ Leadership opportunities ✓ Stable employer with a strong reputation

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Clinical Call Center Supervisor

Essen Medical Associates

Updated 2 months ago

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The Bronx

This role is appealing for experienced RNs or LPNs looking to take on leadership in a mission-driven organization. However, the demands of the position may be a challenge for those unaccustomed to high-pressure environments.

About this role

Essen Health Care seeks a Clinical Call Center Supervisor (RN or LPN) to manage operations and provide support to healthcare staff in New York.

About the Company

Essen Medical Associates is New York's largest privately held multispecialty medical group, focusing on compassionate care for underserved communities since 1999.

Key Highlights

✓ Leadership role in a growing healthcare group
✓ Support for vulnerable patient populations
✓ Opportunities for professional development

💡 Honest Take: This position offers a chance to make a meaningful impact, but candidates should be prepared for the challenges of managing in a busy call center environment.

Pros

✓ Impactful work in community health
✓ Leadership opportunities
✓ Stable employer with a strong reputation

Cons

✗ High-pressure work environment
✗ Potential for long hours
✗ Limited salary information available

Best For: Ideal for nurses who are passionate about community health and possess strong leadership skills.

Watch Out: Be ready for the intense pace of a call center, which may not suit everyone.

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Expert Review

The Clinical Call Center Supervisor position at Essen Health Care is a pivotal role, focusing on managing call center operations while ensuring quality patient care. With no salary range listed, candidates might need to negotiate compensation directly.

This role is suited for experienced RNs or LPNs who thrive in fast-paced settings. The demand for leadership in handling patient inquiries and staff coordination is significant, requiring strong communication skills and resilience.

Essen's commitment to serving vulnerable populations can be rewarding, yet the high-pressure environment may not be ideal for every nurse. Those seeking a stable work environment with room for growth will find this opportunity attractive. Check the official job listing for more specific details on responsibilities and expectations.