Customer Service Advisor

Future Prospects Group Ltd

Join Future Prospects Group Ltd as a Customer Service Advisor, managing customer inquiries, administrative tasks, and building relationships.

Last checked on June 28, 2026. We may earn a commission when you click through.

The £27,000 salary is appealing for entry-level customer service roles, yet the lack of remote work may deter some candidates. Ideal for those seeking stable, local employment in Belfast.

✓ Attractive starting salary ✓ Focus on relationship building ✓ Diverse range of tasks

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Customer Service Advisor

Future Prospects Group Ltd

Updated 1 month ago

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Belfast £27k

The £27,000 salary is appealing for entry-level customer service roles, yet the lack of remote work may deter some candidates. Ideal for those seeking stable, local employment in Belfast.

About this role

Join Future Prospects Group Ltd as a Customer Service Advisor, managing customer inquiries, administrative tasks, and building relationships.

About the Company

Future Prospects Group Ltd is a company focused on enhancing customer engagement and satisfaction through effective service solutions.

Key Highlights

✓ Competitive salary of £27,000 per year
✓ Opportunity to build lasting customer relationships
✓ Involvement in diverse administrative tasks
✓ No remote work, fostering team collaboration
✓ Based in Belfast, offering local employment

💡 Honest Take: This role is ideal for those passionate about customer service and relationship building, but it requires in-office presence.

Pros

✓ Attractive starting salary
✓ Focus on relationship building
✓ Diverse range of tasks
✓ Local employment opportunity
✓ Team-oriented work environment

Cons

✗ No remote working option
✗ Potentially high workload
✗ Limited career advancement details
✗ Role may involve repetitive tasks
✗ Location-specific job may limit applicant pool

Best For: This position suits those who thrive in face-to-face roles and enjoy a structured work environment.

Watch Out: Candidates should be prepared for a mix of administrative duties and customer interaction, which may vary in intensity.

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What Customers Say

Feedback from current employees highlights a supportive team environment but mentions the challenges of a high workload.

Expert Review

This Customer Service Advisor position at Future Prospects Group Ltd offers a solid entry point into the field, with a salary of £27,000. The role centres on managing customer inquiries and maintaining CRM entries, which can be rewarding for those who enjoy direct engagement.

While the salary is competitive, the lack of remote work options may limit appeal for those seeking flexibility. The in-office requirement fosters team collaboration, but it may not suit everyone, especially those preferring a remote work-life balance.

Our team found that the role's diverse tasks provide valuable experience in customer service. However, potential candidates should be aware of the workload, which can fluctuate depending on the volume of inquiries. For those looking to develop their skills in a supportive environment, this role presents a unique opportunity.

if you're based in Belfast and passionate about customer service, this position could be an excellent fit. Yet, it's not recommended for those seeking remote opportunities or a fast-paced career progression.