Service Advisor

DAF Trucks UK

Join DAF Trucks UK as a Service Advisor, utilising high-level customer service skills to communicate with customers and the workshop regarding vehicle status.

Last checked on June 14, 2026. We may earn a commission when you click through.

The position offers a solid opportunity for individuals looking to advance in the automotive service industry.

✓ Strong emphasis on customer service ✓ Opportunity to work with a reputable company ✓ Dynamic and engaging work environment

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Service Advisor

DAF Trucks UK

Updated 2 months ago

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Glasgow

The position offers a solid opportunity for individuals looking to advance in the automotive service industry.

About this role

Join DAF Trucks UK as a Service Advisor, utilising high-level customer service skills to communicate with customers and the workshop regarding vehicle status.

About the Company

DAF Trucks UK is a leading provider of commercial vehicles, known for its commitment to quality and customer service.

Key Highlights

✓ Engage directly with customers to provide updates on vehicles
✓ Work in a dynamic workshop environment
✓ Develop strong customer relationships

💡 Honest Take: This role is thrive in customer service and enjoy a hands-on, interactive work environment.

Pros

✓ Strong emphasis on customer service
✓ Opportunity to work with a reputable company
✓ Dynamic and engaging work environment

Cons

✗ Limited remote work options
✗ Potential for high-pressure situations
✗ May require dealing with difficult customers

Best For: Ideal for those looking to build a career in a customer-facing role within the automotive industry.

Watch Out: Be prepared for a fast-paced environment that may involve managing multiple customer queries simultaneously.

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What Customers Say

Employees generally appreciate the supportive work environment and the opportunity to engage with customers directly.

Expert Review

If you're considering a career as a Service Advisor, this role at DAF Trucks UK could be a great fit. It requires strong customer service skills, as you'll be liaising with both customers and the workshop on vehicle statuses, making effective communication essential.

The position does not offer remote work, which might deter some candidates who prefer flexibility. However, the hands-on nature of the job can be rewarding for those who enjoy direct interaction with clients and the automotive world.

DAF Trucks UK has a solid reputation, but like any customer service role, you may encounter challenging situations. Successful candidates will need to manage customer expectations while ensuring efficient service delivery. If you're comfortable in a busy environment, this could be a fulfilling position.

For more details, visit DAF Trucks UK's job listing here.