Open to those with no prior experience ! Business: Taneira Saree at SS Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve issues promptly. Provide product information, demos, and quotes to customers based on their requirements. Upsell/cross-sell relevant products or services to existing customers. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams (e.g., sales, marketing) for effective communication. Desired Candidate Profile Strong understanding of IT industry trends and technologies. Excellent communication skills for effective customer interaction. Ability to work independently with minimal supervision.