Part-Time Retail Tech & Customer Champion

Singtel Group

Join Optus as a part-time Retail Service Consultant in Burleigh Heads, focusing on customer service and tech solutions.

Last checked on September 20, 2026. We may earn a commission when you click through.

✓ Flexible working hours ✓ Engaging work environment ✓ Opportunities for training and development

Part-Time Retail Tech & Customer Champion

Singtel Group

Updated 3 days ago

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Queensland Part Time

This role is ideal for those seeking part-time work in retail with a focus on tech and customer service. However, prospective applicants should weigh the pressure of sales targets against their desire for a relaxed work atmosphere.

About this role

Join Optus as a part-time Retail Service Consultant in Burleigh Heads, focusing on customer service and tech solutions.

About the Company

Singtel Group is a leading telecommunications company in Australia, known for its commitment to customer service and innovative solutions.

Key Highlights

✓ Part-time position with flexible hours
✓ Focus on customer service and technology solutions
✓ Supportive and connected team environment
✓ Opportunity for career growth within Optus

💡 Honest Take: While Optus promotes a friendly work culture, the reality can vary by location. Some employees report high-pressure sales targets, which may detract from the customer-focused approach advertised. It's if you're comfortable in a fast-paced retail environment.

Pros

✓ Flexible working hours
✓ Engaging work environment
✓ Opportunities for training and development

Cons

✗ Sales targets can be stressful
✗ Varied management styles may affect experience
✗ Part-time hours may not provide full benefits

Best For: This position suits students or anyone needing flexible work hours, particularly those interested in tech and customer service.

Watch Out: Be prepared for potentially high-pressure sales targets, which may not align with a purely customer service role.

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Expert Review

Optus offers a part-time Retail Service Consultant role in Burleigh Heads, focusing on customer service and tech solutions. The environment is often described as vibrant, but with this energy comes expectations. Sales targets can be a source of stress for some employees, which contrasts with the emphasis on customer satisfaction.

Our team noted that while the company promotes a supportive culture, individual management styles can significantly impact your experience. If you thrive in fast-paced environments, you might enjoy the dynamic nature of this role; otherwise, it could feel overwhelming. while the job offers flexibility, part-time roles might not include benefits, which is a consideration for those seeking a long-term career path.

For more information, visit Optus's official page at Optus Careers.