IVR Engineer

Zensar Technologies

Zensar Technologies seeks an IVR Engineer with hands-on experience in IVR platforms like Nuance and Genesys, focusing on Conversational AI and Voice Bot projects.

Last checked on June 30, 2026. We may earn a commission when you click through.

✓ Engaging role in a growing tech company. ✓ Opportunities to work on innovative AI projects. ✓ Hands-on experience with leading IVR platforms.

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IVR Engineer

Zensar Technologies

Updated 2 months ago

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India

This position offers a great opportunity for experienced IVR professionals, but it may not be suitable for beginners in the field. Candidates should be well-versed in various IVR platforms to excel.

About this role

Zensar Technologies seeks an IVR Engineer with hands-on experience in IVR platforms like Nuance and Genesys, focusing on Conversational AI and Voice Bot projects.

About the Company

Zensar Technologies is a global IT services company, specializing in digital transformation and technology solutions.

Key Highlights

✓ Experience with IVR platforms like Nuance and Genesys.
✓ Focus on Conversational AI and Voice Bot projects.
✓ Involvement in the complete IVR lifecycle.

💡 Honest Take: This role is ideal for those with a strong background in IVR technologies but may not suit candidates without prior experience in this niche.

Pros

✓ Engaging role in a growing tech company.
✓ Opportunities to work on innovative AI projects.
✓ Hands-on experience with leading IVR platforms.

Cons

✗ Requires prior experience in IVR technologies.
✗ Not suitable for entry-level candidates.
✗ Limited remote work options.

Best For: Ideal for professionals with a background in IVR development and conversational AI looking to advance their careers.

Watch Out: Candidates should ensure they meet the experience requirements before applying, as this role demands specific technical skills.

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What Customers Say

Employees appreciate the challenging work environment and opportunities for professional growth, although some mention the need for prior experience.

Expert Review

The IVR Engineer role at Zensar Technologies is designed for professionals with a strong background in IVR platforms. With a focus on technologies like Nuance and Genesys, this position allows engineers to work on Conversational AI projects.

Candidates will participate in the entire IVR lifecycle, from design to deployment, providing a work experience. However, it's crucial for applicants to possess significant IVR development experience, as the company emphasizes hands-on expertise in this field.

While Zensar is a respected IT services provider, those new to the industry may find this role challenging. The specific requirement for previous experience might limit applications from emerging talent. According to Zensar's official page, the company values innovation and technical proficiency, competitive environment for job seekers.

Overall, this position is a compelling opportunity for seasoned IVR engineers looking to make an impact in a dynamic company. Those who fit the criteria will find a role that challenges them but also enhances their careers significantly.