Customer Service Executive

Lyreco Group

Join Lyreco Group as a Customer Service Executive, providing professional communication and assistance to customers through calls and emails.

Last checked on August 16, 2026. We may earn a commission when you click through.

✓ Reputable company with a strong presence ✓ Focus on professional development ✓ Engaging work environment

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Customer Service Executive

Lyreco Group

Updated 1 month ago

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Johor

The position offers a solid entry point into customer service within a reputable company, though the lack of remote work options may deter some candidates.

About this role

Join Lyreco Group as a Customer Service Executive, providing professional communication and assistance to customers through calls and emails.

About the Company

Lyreco Group is a global leader in workplace supplies and services, committed to providing sustainable solutions to its customers.

Key Highlights

✓ Full-time position with potential for growth
✓ Opportunity to enhance communication skills
✓ Engage with diverse customer inquiries
✓ Work in a supportive team environment
✓ Contribute to high service quality standards

💡 Honest Take: This role is ideal for individuals seeking to build a career in customer service but may lack flexibility with working hours.

Pros

✓ Reputable company with a strong presence
✓ Focus on professional development
✓ Engaging work environment
✓ Clear service quality standards

Cons

✗ No remote working options
✗ Potentially high call volume
✗ Limited salary transparency
✗ May require evening or weekend shifts

Best For: Ideal for fresh graduates or those looking to transition into a customer service role.

Watch Out: Be prepared for a fast-paced environment that may require handling a high volume of inquiries.

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What Customers Say

Employees commend the supportive environment but highlight the challenges of high call volumes and lack of remote options.

Expert Review

This Customer Service Executive role at Lyreco Group demands strong communication skills and a commitment to quality service. The position involves responding to customer inquiries via phone and email, aiming for high productivity. While it offers a chance to enhance your skills, it lacks flexibility as remote options are not available.

Candidates should expect a busy work environment with potentially high call volumes, which can be challenging. The emphasis on maintaining service quality standards is commendable, but it may lead to stress during peak times. As of now, salary details are not disclosed, for applicants evaluating compensation.

Our team noticed that the role suits those who thrive on direct customer interaction and can adapt to varying demands. For many, the professional development opportunities and the reputable company's backing could outweigh the drawbacks of rigid hours and high demand. Interested individuals can find more information on the official site: https://my.talent.com/redirect?acquisition_sub_id=10101&bpid=f7285163159b8a3f0488b195c714d583&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=575373556966299884&initiator=&is_gl=0&l=Johor+Bahru&oapply=org_v2026-06&pc=2&pid=063b28a6d8dd&publisher=7c2b7e61c1&puid=3deb3de9gddbgdddfdd93ded3debgddb3dea3de73dea3dea3dee3de73de73de83de83dec3ee33deg3ee33ce33be73bee3ee33defgdd93de83deebdd99dd83decdddf9d&rdr=&sdb=1&search_id=e5afa516ac25f46549443edc95fab267&source=RubikTech&testid=sonic&utm_campaign=marketing&utm_medium=api&utm_product=7c2b7e61c1.