We are seeking a professional looking, dynamic and customer-focused individual to join our team as a Medical Front Desk Receptionist and Patient Care Coordinator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments, and READING AND FOLLOWING DIRECTIONS IN THIS POST AND ANSWERING ALL QUESTIONS Responsibilities: READ AND FOLLOW DIRECTIONS IN THIS POST & ANSWER ALL QUESTIONS Pre hire assessments will take about 1 hour and 1 part requires a computer to complete. Job duties include: Answering Phones. Greet patients and answer incoming calls promptly and professionally. Provide information about clinic services, appointment availability, and general inquiries. Direct calls to appropriate staff members or departments as needed. Checking Patients In: Welcome patients warmly as they arrive for their appointments. Verify patient information and update records as necessary. Ensure patients complete necessary paperwork and forms accurately and efficiently. Checking Patients Out: Process payments for services rendered, including copays, deductibles, and other fees. Provide receipts and documentation for patient transactions. Schedule follow-up appointments as needed and provide appointment reminders. Collecting Fees for Services: Calculate fees for services based on fee schedules and insurance coverage. Explain billing and payment options to patients and assist with financial arrangements as needed. Maintain accurate records of payments received and reconcile cash at the end of each day. Scheduling Appointments: Manage appointment scheduling software to book and confirm patient appointments. Coordinate scheduling adjustments and cancellations to optimize clinic efficiency. Follow up with patients to reschedule missed appointments and fill cancellations promptly. READ AND FOLLOW DIRECTIONS IN THIS POST & ANSWER QUESTIONS ******** URLs to our 3 pre-hire assessments are included below. You must copy and paste it into a browser if it does not appear as a link. Only applicants that answer the application questions below and complete and submit the assessments will be considered.******* pre-hire assessment: https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=20220505193221385 Recru-tec assessment: https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=20220505193221385 PSS assessment: Requires a computer and about 35 minutes to complete. https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=20220505193221385 You will also need to leave a short VOICE message at (904) 660-0923‬ highlighting why you would be a great fit for this position. All of the above URLs are linked on this google doc: https://docs.google.com/document/d/1wtEsEnkuE2bO_iWx694WXrUst1mHydejzUnM95BclX4/edit?usp=sharing or here: https://docs.google.com/document/d/e/2PACX-1vTEbVCKw4To6BtweghgzIiAxirGG-VFAV2yxl6_RDpEKs4XqkQeKJhl2DBGpteqxW-YeAMTETYShxKG/pub Pay: $19.00 - $24.00 per hour Application Question(s): Are you able to travel to Tampa 6-8 times per year for training on Friday and Saturday? Are there any days or times M-F 9am to 6pm you are not available? Did you complete all three assessments and leave a voice mail at (904) 660-0923‬? Work Location: In person