Systems Support Engineer

Amazon

Join RRL to develop system-level test solutions for ML acceleration hardware, ensuring the infrastructure operates at scale.

Last checked on September 17, 2026. We may earn a commission when you click through.

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✓ Opportunity to work with innovative technology ✓ Dynamic work environment ✓ Skill development in both hardware and software

Systems Support Engineer

Amazon

Updated 10 hours ago
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Greencastle Full-Time

This role is ideal for tech enthusiasts who thrive in fast-paced settings, but it may not suit those seeking a more predictable work-life balance. The complexity of the tasks can be both a challenge and a reward.

About this role

Join RRL to develop system-level test solutions for ML acceleration hardware, ensuring the infrastructure operates at scale.

About the Company

Amazon is a global leader in technology and e-commerce, known for its innovative solutions and commitment to operational excellence.

Key Highlights

  • Work on cutting-edge ML acceleration hardware
  • Design comprehensive system-level test strategies
  • Collaborate in a dynamic test & repair operation
  • Blend hardware knowledge with software expertise
  • Impact global server fleet operations

💡 Honest Take: While the position promises exciting work with ML technology, be prepared for a demanding environment. The blend of hardware and software requirements can be overwhelming for some.

Pros

  • Opportunity to work with innovative technology
  • Dynamic work environment
  • Skill development in both hardware and software
  • Impactful role in global operations

Cons

  • High-pressure work setting
  • Requires extensive technical skill set
  • Potentially long hours
  • Salary not disclosed

Best For: Mid-level engineers and tech enthusiasts looking to advance their careers in a cutting-edge environment.

Watch Out: The demanding nature of the role may lead to burnout if work-life balance isn't managed properly.

Apply for this position

You'll be redirected to talents.vaia.com

Expert Review

This position at Amazon's RRL offers work on ML acceleration hardware that is integral to their global server fleet. The role requires a strong blend of technical skills including Linux systems administration, Python, and other programming languages, making it essential for applicants to be well-versed in these areas. The complexity of the tasks means that while you’re at the forefront of technological innovation, the pressure can be intense.

Many employees report long hours that can detract from personal time, so prospective candidates should consider their tolerance for such a work environment. Customer feedback highlights a commitment to employee development, but the hidden challenge lies in keeping up with the fast-evolving technology landscape. Amazon's emphasis on high performance means you’ll need to demonstrate continuous learning and adaptability.

For more details about the role, visit Amazon's official listing at this link.

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