Customer Service Associate

Spence Diamonds Ltd.

Join Spence, a Canadian company, as a Part-Time Customer Service Associate, where you will contribute to creating unforgettable experiences for customers.

Last checked on September 18, 2026. We may earn a commission when you click through.

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✓ Good hourly wage ✓ Generous employee discounts ✓ Supportive work culture

Customer Service Associate

Spence Diamonds Ltd.

Updated 9 days ago
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Ottawa On-site CA$18.15–CA$18.60/hr Part-Time

This role offers a solid entry-level opportunity for those seeking part-time work in customer service. However, it's best for individuals who thrive in a busy retail environment and value flexible hours.

About this role

Join Spence, a Canadian company, as a Part-Time Customer Service Associate, where you will contribute to creating unforgettable experiences for customers.

About the Company

Spence is a Canadian-founded company established in 1978, specializing in creating memorable customer experiences.

Key Highlights

  • ✓ Attractive compensation packages ranging from CA$18.15 to CA$18.60 per hour
  • ✓ Employee discounts for friends and family
  • ✓ Access to various learning and development resources
  • ✓ Empowering workplace culture

💡 Honest Take: While the hourly pay is appealing, the part-time nature limits hours and benefits. Employees often report a fast-paced environment that may feel demanding during peak times.

Pros

  • ✓ Good hourly wage
  • ✓ Generous employee discounts
  • ✓ Supportive work culture
  • ✓ Opportunities for skill development

Cons

  • ✗ Limited hours due to part-time status
  • ✗ Fast-paced work environment
  • ✗ Expectations for high customer service standards

Best For: Ideal for students or those seeking supplemental income while gaining experience in customer service.

Watch Out: The role is part-time, which may limit access to full-time benefits and a consistent income.

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Expert Review

The Part-Time Customer Service Associate position at Spence offers a competitive hourly wage between CA$18.15 and CA$18.60, n attractive choice for entry-level job seekers. The company prides itself on fostering a supportive environment where employees can thrive. While the pay is appealing, the part-time hours can result in inconsistent scheduling, which may not suit everyone.

Employees should be prepared for a high-energy atmosphere, especially during peak shopping seasons. Spence promotes an empowering culture with access to various learning and development resources. However, the fast-paced environment can be overwhelming for those unaccustomed to retail settings.

For more details, visit their official job posting at Indeed.

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