Food service supervisor

Tim Hortons

Join Tim Hortons as a Food Service Supervisor in Smiths Falls, overseeing staff, ensuring food quality, and managing kitchen supplies in a fast-paced environment.

Last checked on July 8, 2026. We may earn a commission when you click through.

✓ Stable employment with a reputable company ✓ Opportunities for growth and skill development ✓ Direct customer interaction enhances service experience

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Food service supervisor

Tim Hortons

Updated 2 months ago

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Ottawa CA$30k–CA$60k/yr Full-Time

If you're passionate about food service and enjoy supervising a team, this position at Tim Hortons could be a great fit.

About this role

Join Tim Hortons as a Food Service Supervisor in Smiths Falls, overseeing staff, ensuring food quality, and managing kitchen supplies in a fast-paced environment.

About the Company

Tim Hortons is a renowned Canadian coffee chain known for its coffee, donuts, and fast food offerings.

Key Highlights

✓ Permanent full-time position with 30-40 hours per week
✓ Supervise and train staff in food preparation and safety
✓ Manage inventory and ensure quality control standards
✓ Engage directly with customers and handle concerns
✓ Salary range of CA$30K–CA$60K annually

💡 Honest Take: This role is ideal for those with prior experience in food service looking to step into a supervisory position, but it demands a hands-on approach.

Pros

✓ Stable employment with a reputable company
✓ Opportunities for growth and skill development
✓ Direct customer interaction enhances service experience
✓ Hands-on work in a vibrant environment

Cons

✗ Can be physically demanding due to the hot and wet environment
✗ Requires addressing customer complaints regularly
✗ Variable hours may affect work-life balance
✗ Salary may be lower than some industry standards

Best For: This position suits candidates with food service experience looking to advance their careers in a well-known establishment.

Watch Out: Be prepared for a fast-paced environment that may involve dealing with customer complaints and maintaining high standards under pressure.

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What Customers Say

Workers appreciate the team environment but note the demands of the role in terms of physicality and customer interactions.

Expert Review

Joining Tim Hortons as a Food Service Supervisor involves a dynamic work environment where you oversee kitchen operations and staff. With 30-40 hours of work weekly, this permanent position provides stability. Your role includes training staff in food safety and preparation, ensuring quality service and addressing customer feedback effectively.

While the salary ranges from CA$30K to CA$60K annually, it may not be competitive compared to other supervisory roles in the restaurant sector. The job's demands include navigating a hot and wet work setting, which can be physically taxing.

Our team notes that this position is well-suited for those passionate about food service and leadership but may deter individuals seeking a less demanding role. Handling customer complaints and maintaining operational standards can be challenging in the busy atmosphere of a Tim Hortons café. For more details, visit the official listing at Learn4Good.