Customer Accounts Advisor

Pepkor Lifestyle

Join Pepkor Lifestyle as a Call Centre Agent, gaining hands-on experience in customer account management and professional skills in a vibrant environment.

Last checked on June 22, 2026. We may earn a commission when you click through.

The role offers a solid entry point into customer service, especially for recent graduates or individuals looking to shift careers. However, it may lack advancement opportunities for seasoned professionals.

✓ Great entry-level opportunity ✓ Skill development in customer service ✓ Engaging work environment

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Customer Accounts Advisor

Pepkor Lifestyle

Updated 2 months ago

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Gauteng

About this role

Join Pepkor Lifestyle as a Call Centre Agent, gaining hands-on experience in customer account management and professional skills in a vibrant environment.

About the Company

Pepkor Lifestyle is a leading retailer in South Africa, providing diverse lifestyle products to enhance everyday living.

Key Highlights

✓ Hands-on experience in customer account management
✓ Opportunity to develop professional skills
✓ Dynamic call centre environment
✓ Engage directly with customers
✓ Career advancement potential

💡 Honest Take: This position is ideal for those looking to start a career in customer service, but may not suit experienced professionals seeking higher-level roles.

Pros

✓ Great entry-level opportunity
✓ Skill development in customer service
✓ Engaging work environment
✓ Potential for career growth
✓ Direct customer interaction

Cons

✗ May not appeal to experienced candidates
✗ Limited salary information available
✗ Work environment can be high-pressure
✗ Not suitable for remote work
✗ Potentially high turnover in call centre roles

Best For: Ideal for individuals looking to gain practical experience in a fast-paced environment while developing essential customer service skills.

Watch Out: Be prepared for a high-pressure environment, typical of call centre work, which may not suit everyone.

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What Customers Say

Workers generally appreciate the training and experience gained, but some express concerns about the high-pressure environment.

Expert Review

This role at Pepkor Lifestyle offers a promising start for those aiming to build a career in customer service. The hands-on experience gained here can be especially for entry-level candidates. With direct customer interactions, employees will sharpen their communication and problem-solving skills.

However, the high-pressure nature of call centre work can be . Candidates should be ready for a fast-paced environment that may demand quick thinking and resilience. Unlike more specialised roles, this position may not provide the same level of career advancement for seasoned professionals.

According to Pepkor's official site, the company values employee development, which may lead to growth opportunities. Yet, without clear salary ranges disclosed, potential applicants might find themselves uncertain about financial incentives. Overall, this role is well-suited for those enthusiastic about starting a career in customer service.