Customer Service Representative

ADP

This hybrid role requires a year of customer service experience, offering three days in the office and two days at home to support clients effectively.

Last checked on June 27, 2026. We may earn a commission when you click through.

The hybrid setup makes this position appealing for those wanting a balance of in-office and remote work. However, it may not suit applicants preferring fully remote options.

✓ Flexible work arrangement ✓ Team-oriented culture ✓ Established company with a strong reputation

Customer Service Representative

ADP

Updated 9 days ago

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Tempe Hybrid

The hybrid setup makes this position appealing for those wanting a balance of in-office and remote work. However, it may not suit applicants preferring fully remote options.

About this role

This hybrid role requires a year of customer service experience, offering three days in the office and two days at home to support clients effectively.

About the Company

ADP is a leading provider of human capital management solutions, helping businesses manage their workforce efficiently.

Key Highlights

✓ Hybrid work schedule: 3 days in-office, 2 days remote
✓ Supports a team-oriented environment
✓ Requires at least 1 year of customer service experience
✓ Focus on exceptional client service

💡 Honest Take: This role is ideal for individuals seeking flexibility while still engaging in direct client interactions.

Pros

✓ Flexible work arrangement
✓ Team-oriented culture
✓ Established company with a strong reputation
✓ Direct client interaction

Cons

✗ Requires in-office attendance three days a week
✗ Limited experience requirement may attract less experienced candidates
✗ Potentially high call volumes

Best For: Ideal for entry-level professionals aiming to grow in customer service within a reputable company.

Watch Out: Be prepared for a fast-paced environment, which may involve handling multiple client inquiries simultaneously.

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What Customers Say

Reviews from employees highlight a supportive team culture but note high call volumes as a potential stressor.

Expert Review

The hybrid model at ADP offers a refreshing work-life balance, allowing employees to enjoy the benefits of both in-office and remote work. With a requirement of at least one year in customer service, this role is tailored for those who are ready to hit the ground running.

Expect to engage directly with clients, which can be rewarding but may also lead to high call volumes. This aspect is crucial for maintaining ADP's standard of exceptional service. Their commitment to a team-oriented culture is evident, fostering support among colleagues.

While the hybrid setup is advantageous, it may not appeal to those seeking fully remote roles. The office days ensure a collaborative atmosphere, but they also require a commute, for some. For more details on the role, visit ADP's official site.

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