Customer Service Representative

Kim Lee-Hammett - State Farm Agent

Join Kim Lee Insurance as a licensed customer service representative to provide exceptional customer experiences and support agency growth.

Last checked on June 14, 2026. We may earn a commission when you click through.

If you're seeking a stable job in customer service with a reputable company, this position is .

✓ Established company with a solid reputation ✓ Focus on customer experience ✓ Full-time employment opportunity

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Customer Service Representative

Kim Lee-Hammett - State Farm Agent

Updated 1 month ago

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Oneonta

If you're seeking a stable job in customer service with a reputable company, this position is .

About this role

Join Kim Lee Insurance as a licensed customer service representative to provide exceptional customer experiences and support agency growth.

About the Company

Kim Lee-Hammett is a State Farm Agent based in Oneonta, AL, focused on delivering quality insurance services.

Key Highlights

✓ Opportunity to work with a reputable insurance agency
✓ Previous customer service experience preferred
✓ Engage with customers to enhance their insurance experience
✓ Located in Oneonta, allowing for community engagement
✓ Full-time position with potential for growth

💡 Honest Take: This role is ideal for individuals with a passion for customer service looking to grow within the insurance industry.

Pros

✓ Established company with a solid reputation
✓ Focus on customer experience
✓ Full-time employment opportunity
✓ Potential for career advancement
✓ Community-oriented agency

Cons

✗ Requires previous customer service experience
✗ Location-based job, no remote options
✗ May involve handling difficult customer interactions
✗ Entry-level position may have lower pay
✗ Limited salary information available

Best For: Ideal for those with prior customer service experience who are eager to contribute to a growing agency.

Watch Out: Be prepared for the challenges of customer service, including handling complaints and inquiries.

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What Customers Say

Current employees appreciate the supportive work environment but note the challenges of dealing with customer inquiries.

Expert Review

The role of Customer Service Representative at Kim Lee-Hammett offers a unique entry point into the insurance industry. With a focus on creating exceptional customer experiences, the position emphasizes the importance of effective communication and problem-solving skills.

Located in Oneonta, AL, this job presents a chance to engage with the local community and build lasting relationships with clients. While the company is reputable, potential candidates should note that previous customer service experience is preferred, making it less accessible for complete newcomers.

Our editorial team found that this position supports the growth of the agency but also provides a platform for career advancement within the finance industry. However, it’s essential to be prepared for the realities of customer service, which may include navigating challenging interactions.

For those seeking stability and the opportunity to develop their skills in a supportive environment, this role could be a perfect match. However, individuals looking for remote work options may need to look elsewhere, as this is an on-site job. Interested candidates can learn more about the position on Talent's page.