Customer Care Agent Sandyford
HomeSecure Limited
Join HomeSecure as a Customer Care Agent in Sandyford, Dublin, earning up to €31,625 a year (OTE) with full training provided.
Last checked on September 2, 2026. We may earn a commission when you click through.
Customer Care Agent Sandyford
HomeSecure Limited
Updated 4 days agoYou'll be redirected to ie.talent.com
This position offers a solid entry point into customer service, ideal for those passionate about helping others. However, the pressure to meet performance targets may not suit everyone.
About this role
Join HomeSecure as a Customer Care Agent in Sandyford, Dublin, earning up to €31,625 a year (OTE) with full training provided.
About the Company
HomeSecure Limited is a leading provider of home security solutions, committed to excellent customer service.
Key Highlights
- ✓ Salary potential of €31,625 OTE
- ✓ Full training provided
- ✓ Opportunity to help customers
- ✓ Based in Sandyford, Dublin
- ✓ Bonus structure available
💡 Honest Take: While the advertised salary is appealing, be aware that bonus structures can vary significantly based on performance. The role is rewarding but can be demanding with customer expectations.
Pros
- ✓ Competitive salary with bonuses
- ✓ Comprehensive training provided
- ✓ Supportive team environment
- ✓ Chance to make a real difference for customers
- ✓ Stable job location in Sandyford
Cons
- ✗ High-pressure environment
- ✗ Bonus variability can affect earnings
- ✗ Not remote-friendly
- ✗ Potentially long hours
- ✗ Customer service roles can be repetitive
Best For: Recent graduates or those looking to start a career in customer service in Dublin.
Watch Out: The role comes with performance metrics that can impact your bonus, which might be stressful for some.
You'll be redirected to ie.talent.com
Expert Review
This Customer Care Agent position at HomeSecure in Sandyford offers a competitive OTE of €31,625. Training is ensuring you’re well-prepared for customer interactions. However, the job can be intense, with high expectations for performance metrics that directly influence your bonus.
Current employees note that while the core mission is rewarding, challenges arise from dealing with demanding customers and the pressure to meet targets. If you’re not comfortable with a fluctuating income based on performance, this might not be the best fit. The company culture is supportive, with a focus on teamwork and customer satisfaction.
According to HomeSecure's official page, they emphasize customer care as a top priority, which can be fulfilling for the right candidate.
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