Customer Service Representative

SPECTRUM

This on-site role at Spectrum is for a Customer Service Representative starting at $20 per hour, with training from Tuesday to Saturday for 11 weeks.

Last checked on September 8, 2026. We may earn a commission when you click through.

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✓ Competitive starting pay ✓ Structured training program ✓ Opportunity for advancement within the company

Customer Service Representative

SPECTRUM

Updated 10 hours ago
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Amherst On-site

This role is a for those seeking entry-level positions with decent pay in customer service. However, the on-site requirement and intense training may not suit everyone.

About this role

This on-site role at Spectrum is for a Customer Service Representative starting at $20 per hour, with training from Tuesday to Saturday for 11 weeks.

About the Company

Spectrum is a leading telecommunications company providing internet, TV, and phone services across the U.S.

Key Highlights

  • Starting pay of $20 per hour
  • Full-time, onsite position
  • Comprehensive training provided
  • Work schedule from Tuesday to Saturday

💡 Honest Take: While the pay seems attractive, be prepared for a demanding training schedule. Some employees report that the workload can be overwhelming once on the floor, which isn't emphasized in the job ad.

Pros

  • Competitive starting pay
  • Structured training program
  • Opportunity for advancement within the company

Cons

  • On-site work only
  • Long training hours
  • High-pressure environment

Best For: Those seeking a full-time job in customer service who can handle a rigorous training schedule and prefer a structured environment.

Watch Out: The job requires physical presence at the call center, which may not be ideal for those seeking remote work options.

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You'll be redirected to talent.com

Expert Review

The position at Spectrum offers a starting pay of $20 per hour, making it competitive for entry-level roles in customer service. Training spans 11 weeks, requiring commitment from Tuesday to Saturday, which could be a challenge for some. While the structured training is beneficial, be aware that the transition to floor work can be demanding.

New hires often face a steep learning curve, which may not be fully conveyed during the hiring process. The company has a reputation for internal advancement, but the high-pressure environment can be overwhelming. It's whether the on-site requirement aligns with your preferences, especially in a post-pandemic job market where remote work is increasingly favored.

For those interested, more details can be found on Spectrum's official job page at Talent.com.

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